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Employee Spotlight: Day in the Life of a Passenger Service Agent Supporting Aer Lingus at RDU This year, Aer Lingus launched direct flight service from Raleigh-Durham to Dublin, Ireland—an exciting start-up addition to the NOAM region and a fantastic partnership for Swissport. Our Employee Spotlight features Janet, a Passenger Service Agent supporting Aer Lingus at Raleigh-Durham International Airport. Balancing part-time work with full-time studies at a local college, Janet rotates between ticket counter operations, gate duties, and baggage claim—experiencing the dynamic variety that makes aviation such a rewarding field. Janet's journey demonstrates how Swissport creates flexible, meaningful opportunities for students, career-starters, and anyone ready to explore something new in the world of aviation.
Employee Spotlight: Day in the Life of a Passenger Service Agent Supporting Aer Lingus at RDU This year, Aer Lingus launched direct flight service from Raleigh-Durham to Dublin, Ireland—an exciting start-up addition to the NOAM region and a fantastic partnership for Swissport. Our Employee Spotlight features Janet, a Passenger Service Agent supporting Aer Lingus at Raleigh-Durham International Airport. Balancing part-time work with full-time studies at a local college, Janet rotates between ticket counter operations, gate duties, and baggage claim—experiencing the dynamic variety that makes aviation such a rewarding field. Janet's journey demonstrates how Swissport creates flexible, meaningful opportunities for students, career-starters, and anyone ready to explore something new in the world of aviation.
Further recognizing the incredible workforce of women in NOAM, we’re proud to share our collaboration with the global social marketing team to feature Clarine Toussaint, Ground Handling Lead, at Raleigh-Durham International Airport, in the International Women’s Day campaign on the Swissport LinkedIn Company Page. We invite you to learn more about Clarine’s leadership and the career she’s building with Swissport.
Celebrating International Women's Day at Swissport | Swissport
We’re proud to have achieved the EcoVadis Platinum rating for the second year in a row, placing us once again among the top 1% of companies globally assessed across all industry sectors. 🏆🌍 For our airline and airport partners, this recognition is a powerful endorsement of the safe, responsible and high-performing operations they can rely on across our global network. It also reflects the progress we’re making in environmental action, ethical practices, inclusive workplaces and the operational excellence our teams deliver every day. 🔗https://swp.cloud/EcoVadis
We’re proud to have achieved the EcoVadis Platinum rating for the second year in a row, placing us once again among the top 1% of companies globally assessed across all industry sectors. 🏆🌍 For our airline and airport partners, this recognition is a powerful endorsement of the safe, responsible and high-performing operations they can rely on across our global network. It also reflects the progress we’re making in environmental action, ethical practices, inclusive workplaces and the operational excellence our teams deliver every day. 🔗https://swp.cloud/EcoVadis
Last month, Swissport teams around the world came together to recognize Safety Month—a dedicated time to connect, reflect, and reinforce our commitment to safety as a core part of our culture and operations. Throughout the month, we encouraged open conversations about safety across all departments and levels. It's through these dialogues that we strengthen trust, improve practices, and keep safety at the heart of everything we do. A key theme during Safety Month was our commitment the phrase “Just Culture.” At Swissport, Just Culture means: ✅ Listen & Learn – Every conversation is an opportunity to grow. We value hearing from our teams. ✅ Avoid Blame – When people can report without fear, it creates space for honest improvement. ✅ Report Everything – Every report (no matter how small) helps build a safer workplace for everyone. Thank you to all our teams for making Safety Month meaningful and impactful across the globe!
Last month, Swissport teams around the world came together to recognize Safety Month—a dedicated time to connect, reflect, and reinforce our commitment to safety as a core part of our culture and operations. Throughout the month, we encouraged open conversations about safety across all departments and levels. It's through these dialogues that we strengthen trust, improve practices, and keep safety at the heart of everything we do. A key theme during Safety Month was our commitment the phrase “Just Culture.” At Swissport, Just Culture means: ✅ Listen & Learn – Every conversation is an opportunity to grow. We value hearing from our teams. ✅ Avoid Blame – When people can report without fear, it creates space for honest improvement. ✅ Report Everything – Every report (no matter how small) helps build a safer workplace for everyone. Thank you to all our teams for making Safety Month meaningful and impactful across the globe!
We will be the first handler at JFK to operate an all-electric GSE fleet for all freighter operations from warehouse to ramp. Working closely with the Port Authority, we are investing in reliable charging infrastructure to power the future of cargo at JFK. ⚡ For Korean Air Cargo and its customers, this means: ✅ Cleaner operations that reduce emissions across the supply chain. ✅ Smarter efficiency with reliable, future-ready infrastructure. ✅ Sustainable growth with operations built to meet today’s demand and tomorrow’s opportunities. Together with Korean Air, we are modernizing JFK with automation, digital innovation, and eco-tech solutions — creating a cargo hub that is safe, reliable, and sustainable for the future.
US Cargo
🚨 Training at Swissport just got a major upgrade! We’re proud to announce the launch of our new Swissport Academy — a big step forward in how we train, grow, and lead across our global network. Designed to make training more interactive, dynamic, and accessible, it supports our 65,000 aviation professionals with the tools they need to thrive in their roles – and deliver consistently safe, efficient service for our airline and airport partners. Key features include: ✅ On-demand learning, built around real-life scenarios ✅ Flexible modules that fit into operational schedules ✅ Custom content tailored to frontline roles ✅ Continuous development that raises global standards From the ramp to the lounge to the cargo warehouse, we’re investing in our people — and setting new standards for training in ground services.
Training and Career Development
Help us celebrate Rick Ramos’s 35-year career at Swissport as we highlight his incredible journey from ramp agent to station leadership. His story is a testament to the kind of growth that’s possible at Swissport for those who lead with commitment, care, and consistency. (Read more here - https://onfirstup.eu/swissport/swissport/contents/1417293]
Help us celebrate Rick Ramos’s 35-year career at Swissport as we highlight his incredible journey from ramp agent to station leadership. His story is a testament to the kind of growth that’s possible at Swissport for those who lead with commitment, care, and consistency. (Read more here - https://onfirstup.eu/swissport/swissport/contents/1417293]
May is military/veteran appreciation month. We are deeply grateful for the service and sacrifices our military service personnel have made and continue to make for our nation. We are honored to employ over 200 veterans and are proud to announce our new partnership with Recruit Military to provide veterans opportunities for employment!
May is military/veteran appreciation month. We are deeply grateful for the service and sacrifices our military service personnel have made and continue to make for our nation. We are honored to employ over 200 veterans and are proud to announce our new partnership with Recruit Military to provide veterans opportunities for employment!
On International Women’s Day today we want to thank the women throughout our company who have made a positive impact on our customers, business, and teams. We appreciate the hard work and dedication of the women of Swissport and are grateful for the incredible leadership and hard work that they bring to all levels of our company.
On International Women’s Day today we want to thank the women throughout our company who have made a positive impact on our customers, business, and teams. We appreciate the hard work and dedication of the women of Swissport and are grateful for the incredible leadership and hard work that they bring to all levels of our company.
On this National Employee Appreciation Day we want to give our sincere thanks for our employees' commitment, efforts, and contributions to our company. Coming together as one team and embracing our values of Do the Right Thing, Win as a Team, and Show You Care makes a positive impact on not only our customers and business, but on each other. Happy National Employee Appreciation Day.