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      1-800 Contacts

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      Customer Service Interview

      Jun 30, 2017
      Anonymous employee
      Draper, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at 1-800 Contacts (Draper, UT) in May 2016

      Interview

      They do a phone interview first to feel out your personality, then they do an in person interview where they ask you about things you are passionate about, what you would do in certain situations, etc. If you have a positive attitude and can talk to people, you'll be fine!

      Interview questions [1]

      Question 1

      What is something you are passionate about?
      1 Answer

      1-800 Contacts interviews FAQs

      • Customer Service applicants have rated the interview process at 1-800 Contacts with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.9% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at 1-800 Contacts as a Customer Service according to 1 Glassdoor interviews include:

        Presentation:  25%

        Phone interview:  25%

        Drug test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(66) ;
        2. Compliance Specialist(14) ;
        3. Software Engineer(12) ;
        4. Call Center Representative(11) ;
        5. Compliance Associate(9) ;
        6. Customer Service(9) ;
        7. Chat Agent(8) ;
        8. Live Chat Agent(8) ;
        9. Manager(8) ;
        10. Supervisor(8) ;
        11. Compliance(7) ;
        12. Customer Service Representative (CSR)(7) ;
        13. Sales Associate(7) ;
        14. Verification Specialist(7) ;
        15. Associate(6) .


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    • Jobs at 1-800 Contacts

      4 jobs in United States
      General Call Center Positions
      Draper, UT
      ·
      $12 - $15 /hr
      (Employer provided)
      View job
      Analyst, Customer Department
      Draper, UT
      ·
      $39K - $61K /yr
      (Glassdoor est.)
      View job
      Senior HR Business Partner
      Salt Lake City, UT
      ·
      $106K - $142K /yr
      (Glassdoor est.)
      View job
      Manager / Sr. Manager, Compensation & Benefits
      Draper, UT
      ·
      $79K - $130K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Jobs