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      1-800 Contacts

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      Customer Success Advocate Interview

      Jan 25, 2025
      Anonymous Interview Candidate
      Draper, UT
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at 1-800 Contacts (Draper, UT) in Sep 2024

      Interview

      You do some steps before interview obvi The interview is remote and relatively casual They ask questions about your background in customer service, what you fid at previous places and ehat you would do in certain situations.

      Interview questions [1]

      Question 1

      What have you done previously in customer service
      Answer question

      1-800 Contacts interviews FAQs

      • Customer Success Advocate applicants have rated the interview process at 1-800 Contacts with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Advocate roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at 1-800 Contacts overall takes an average of 9 days.
      • Common stages of the interview process at 1-800 Contacts as a Customer Success Advocate according to 1 Glassdoor interviews include:

        Background check:  20%

        Personality test:  20%

        Phone interview:  20%

        Drug test:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(66) ;
        2. Compliance Specialist(14) ;
        3. Software Engineer(12) ;
        4. Call Center Representative(11) ;
        5. Compliance Associate(9) ;
        6. Customer Service(9) ;
        7. Chat Agent(8) ;
        8. Live Chat Agent(8) ;
        9. Manager(8) ;
        10. Supervisor(8) ;
        11. Compliance(7) ;
        12. Customer Service Representative (CSR)(7) ;
        13. Sales Associate(7) ;
        14. Verification Specialist(7) ;
        15. Associate(6) .


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      Jobs at 1-800 Contacts

      4 jobs in United States
      General Call Center Positions
      Draper, UT
      ·
      $12 - $15 /hr
      (Employer provided)
      View job
      Analyst, Customer Department
      Draper, UT
      ·
      $39K - $61K /yr
      (Glassdoor est.)
      View job
      Senior HR Business Partner
      Salt Lake City, UT
      ·
      $106K - $142K /yr
      (Glassdoor est.)
      View job
      Manager / Sr. Manager, Compensation & Benefits
      Draper, UT
      ·
      $79K - $130K /yr
      (Glassdoor est.)
      View job
      View all Customer Success Advocate Jobs