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      ADT

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      Residential Resale Representative Interview

      Apr 1, 2016
      Anonymous employee
      Jacksonville, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 1 week. I interviewed at ADT (Jacksonville, FL)

      Interview

      Internal hire. Interviewed by two team leaders. They asked what my metrics were in prior department and why I wanted to come to resale. Very basic questions. They took my resume and they said they'd let us know in a week. They informed us via group that we were accepted for position.

      Interview questions [1]

      Question 1

      Why do you want to come to resale?
      Answer question

      Other Residential Resale Representative Interview Reviews for ADT

      Residential Resale Representative Interview

      Jul 2, 2025
      Anonymous employee
      Brisbane, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at ADT (Brisbane, CA) in May 2025

      Interview

      Interview process is around 45 minutes to 1 hour with sales manager. Goes over job and compensation in detail and breaks down compensation package since it is commission based only. Overall easy, just wanted to get to know you more and was more of a conversation.

      Interview questions [1]

      Question 1

      Tell me about your most recent experience
      Answer question

      Residential Resales Representative Interview

      Aug 31, 2016
      Anonymous Interview Candidate
      Bowie, MD
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at ADT (Bowie, MD) in Aug 2016

      Interview

      I received a 30 mins call from a recruiting agency, they scheduled an interview with the "hiring manager", he interviewed me -40 mins- (or attempt to sale you the position), then he gives you a business card so you can ask any questions related the position after the interview, then HR send you an offer or a nice try letter. If you are willing to knock doors and get paid under commissions scale, this will be a good position for you. Sales employees turnovers appear to be very high, be careful.

      Jobs at ADT

      716 jobs in United States
      Customer Service Dispatcher
      Longwood, FL
      ·
      $20 - $20 /hr
      (Employer provided)
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      Remote Collections Specialist (Job ID 3020941)
      Jacksonville, FL
      ·
      $17 - $20 /hr
      (Employer provided)
      View job
      Customer Service/Call Center Representative
      Manasquan, NJ
      ·
      $20 - $24 /hr
      (Employer provided)
      View job
      Customer Service Dispatcher (Job ID 3016427)
      Longwood, FL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Retention and Customer Service Representative
      Irving, TX
      ·
      $18 - $21 /hr
      (Employer provided)
      View job

      ADT interviews FAQs

      • Residential Resale Representative applicants have rated the interview process at ADT with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Residential Resale Representative roles take an average of 8 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at ADT overall takes an average of 14 days.
      • Common stages of the interview process at ADT as a Residential Resale Representative according to 8 Glassdoor interviews include:

        One on one interview:  29%

        Drug test:  21%

        Background check:  21%

        Skills test:  8%

        Phone interview:  8%

        Personality test:  4%

        Presentation:  4%

        Group panel interview:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Representative(386) ;
        2. Customer Service Representative(197) ;
        3. Residential Sales Representative(177) ;
        4. Small Business Sales Representative(136) ;
        5. Sales Associate(104) ;
        6. Sales(101) ;
        7. Technician(97) ;
        8. Installation Technician(91) ;
        9. Account Manager(73) ;
        10. Solutions Advisor(69) ;
        11. Manager(67) ;
        12. Emergency Dispatch Operator(65) ;
        13. Inside Sales Representative(59) ;
        14. Sales Manager(57) ;
        15. Field Service Technician(54) .


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