Is it hard to get hired as a Customer Care Associate at ADT?

Customer Care Associate applicants have rated the interview process at ADT with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Care Associate at ADT?

Candidates applying for Customer Care Associate roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ADT overall takes an average of 14 days.

Where can I find ADT interview experiences by job title?

Sales Representative (386) ; Customer Service Representative (197) ; Residential Sales Representative (177) ; Small Business Sales Representative (136) ; Sales Associate (104) ; Sales (101) ; Technician (97) ; Installation Technician (91) ; Account Manager (73) ; Solutions Advisor (70) ; Manager (67) ; Emergency Dispatch Operator (65) ; Inside Sales Representative (59) ; Sales Manager (57) ; Field Service Technician (54)

ADT Customer Care Associate Interview Questions

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ADT

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Customer Care Associate Interview

Mar 16, 2020

Anonymous employee

Jacksonville, FL

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at ADT (Jacksonville, FL) in Mar 2020

Interview

I initially applied on Feb 27, 2020. I then had my first phone interview on March 2nd, 2020. Then was invited to a in person interview on March 11th, 2020. I was then contacted on March 13th, 2020 by the person who had interviewed me in person. Today I am doing a 2nd interview that will be virtual.

Interview questions [1]

Question 1

How do you empathize with customers when faced with a difficult situation?

Answer question

Jobs at ADT

17 jobs in United States

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3021493)

Customer Service Monitoring Representative (Job ID 3021495)

Customer Service Monitoring Representative (Job ID 3021496)

ADT interviews FAQs

Customer Care Associate applicants have rated the interview process at ADT with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Associate roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ADT overall takes an average of 14 days.
Common stages of the interview process at ADT as a Customer Care Associate according to 1 Glassdoor interviews include:
Skills test: 17%
Phone interview: 17%
IQ intelligence test: 17%
Drug test: 17%
Presentation: 17%
One on one interview: 17%
Here are the most commonly searched roles for interview reports -
Sales Representative(386) ;
Customer Service Representative(197) ;
Residential Sales Representative(177) ;
Small Business Sales Representative(136) ;
Sales Associate(104) ;
Sales(101) ;
Technician(97) ;
Installation Technician(91) ;
Account Manager(73) ;
Solutions Advisor(70) ;
Manager(67) ;
Emergency Dispatch Operator(65) ;
Inside Sales Representative(59) ;
Sales Manager(57) ;
Field Service Technician(54) .

Related searches: ADT reviews | ADT jobs | ADT salaries | ADT benefits

ADT interviews ADT Customer Care Associate interviews ADT interview

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Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

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Get actionable career advice tailored to you by joining more bowls.

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Stay ahead in opportunities and insider tips by following your dream companies.

Job searches

Get personalized job recommendations and updates by starting your searches.

Customer Care Associate Interview

Mar 16, 2020

Anonymous employee

Jacksonville, FL

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at ADT (Jacksonville, FL) in Mar 2020

Interview

Interview questions [1]

Question 1

How do you empathize with customers when faced with a difficult situation?

Answer question

ADT interviews FAQs

Customer Care Associate applicants have rated the interview process at ADT with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Associate roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ADT overall takes an average of 14 days.
Common stages of the interview process at ADT as a Customer Care Associate according to 1 Glassdoor interviews include:
Skills test: 17%
Phone interview: 17%
IQ intelligence test: 17%
Drug test: 17%
Presentation: 17%
One on one interview: 17%
Here are the most commonly searched roles for interview reports -
Sales Representative(386) ;
Customer Service Representative(197) ;
Residential Sales Representative(177) ;
Small Business Sales Representative(136) ;
Sales Associate(104) ;
Sales(101) ;
Technician(97) ;
Installation Technician(91) ;
Account Manager(73) ;
Solutions Advisor(70) ;
Manager(67) ;
Emergency Dispatch Operator(65) ;
Inside Sales Representative(59) ;
Sales Manager(57) ;
Field Service Technician(54) .

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Jobs at ADT

17 jobs in United States

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3021493)

Customer Service Monitoring Representative (Job ID 3021495)

Customer Service Monitoring Representative (Job ID 3021496)

View all Customer Care Associate Jobs