Retention Specialist applicants have rated the interview process at ADT with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Retention Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ADT overall takes an average of 14 days.
Common stages of the interview process at ADT as a Retention Specialist according to 2 Glassdoor interviews include:
Phone interview: 33%
Drug test: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at ADT (Jacksonville, FL) in Jun 2020
Interview
Straight-forward, quick and efficient. I found the position on LinkedIn, was contacted within 48 hours and actually conducted a phone and MS Teams interview the same day. Had a conversation with the hiring manager and recruiter the following week. Position was offered within about two weeks from first contact.
Interview questions [1]
Question 1
How would you explain to someone the process of clearing their cache?
It was a good interview process. Typical scenario questions. I was offered a job, but had to decline due to unforeseen circumstances. However, if given the opportunity I’d apply again.
Interview questions [1]
Question 1
How would you deal with a difficult customer? How would you respond if they want to cancel their service?