Is it hard to get hired as a Customer Retention Specialist at ADT?

Customer Retention Specialist applicants have rated the interview process at ADT with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.9% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Retention Specialist at ADT?

Candidates applying for Customer Retention Specialist roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ADT overall takes an average of 14 days.

Where can I find ADT interview experiences by job title?

Sales Representative (386) ; Customer Service Representative (197) ; Residential Sales Representative (177) ; Small Business Sales Representative (136) ; Sales Associate (104) ; Sales (101) ; Technician (97) ; Installation Technician (91) ; Account Manager (73) ; Solutions Advisor (70) ; Manager (67) ; Emergency Dispatch Operator (65) ; Inside Sales Representative (59) ; Sales Manager (57) ; Field Service Technician (54)

ADT Customer Retention Specialist Interview Questions

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ADT

Interviews

Customer Retention Specialist Interview

Oct 9, 2021

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 3 weeks. I interviewed at ADT (Valley, AL) in Sep 2021

Interview

A recorded virtual interview first. A live video chat interview to follow. The first is recorded and you just answer questions on a recording platform. The second interview is virtual and with a live person. They go over your resume and inquire about your duties and why you left each position. The interview was professional enough to know it was an interview but personable enough to not be stressed or nervous.

Interview questions [1]

Question 1

If there were 10 applicants and only 1 position, why should we choose you?

1 Answer

ADT response

Thank you for sharing your positive feedback regarding your interview experience. We are happy to hear that the process was pleasant and welcome you to the ADT family!

Other Customer Retention Specialist Interview Reviews for ADT

Customer Retention Specialist Interview

Dec 19, 2022

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at ADT

Interview

Phone interview today with ADT for Retention Specialist role that rolls into a sale position in 60-90 days. The sales role comes with commission and is inbound calls only. Wish me luck, please

Interview questions [1]

Question 1

How are you doing today?

1 Answer

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