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      ADT

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      Collector/Customer Care Interview

      Nov 28, 2014
      Anonymous employee
      Accepted offer
      Average interview

      Application

      I applied through an employee referral. I interviewed at ADT

      Interview

      I went to the location to give me resume. I was instructed to apply online. I called their recruiter and left msgs for near a month before receiving a pre screening call. 1 week later I was called for a one on one interview with hiring manager...now they mix it up from time to time u may have interview with 2 managers from the coll. Dept., or group interview. I started training class about 2 weeks later

      Interview questions [1]

      Question 1

      Tell me about a situation u had with a dissatisfied customer? How do u define accountability? What are your greatest weakness?
      Answer question

      ADT interviews FAQs

      • Common stages of the interview process at ADT as a Collector/Customer Care according to 1 Glassdoor interviews include:

        Background check:  25%

        Phone interview:  25%

        Drug test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Representative(386) ;
        2. Customer Service Representative(197) ;
        3. Residential Sales Representative(177) ;
        4. Small Business Sales Representative(136) ;
        5. Sales Associate(104) ;
        6. Sales(101) ;
        7. Technician(97) ;
        8. Installation Technician(91) ;
        9. Account Manager(73) ;
        10. Solutions Advisor(70) ;
        11. Manager(67) ;
        12. Emergency Dispatch Operator(65) ;
        13. Inside Sales Representative(59) ;
        14. Sales Manager(57) ;
        15. Field Service Technician(54) .


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