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      ADT

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      Related searches: ADT reviews | ADT jobs | ADT salaries | ADT benefits
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      ADT interviews FAQs

      • Customer Service Technician applicants have rated the interview process at ADT with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.9% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at ADT as a Customer Service Technician according to 1 Glassdoor interviews include:

        Background check:  25%

        Phone interview:  25%

        Drug test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Representative(386) ;
        2. Customer Service Representative(197) ;
        3. Residential Sales Representative(177) ;
        4. Small Business Sales Representative(136) ;
        5. Sales Associate(104) ;
        6. Sales(101) ;
        7. Technician(97) ;
        8. Installation Technician(91) ;
        9. Account Manager(73) ;
        10. Solutions Advisor(70) ;
        11. Manager(67) ;
        12. Emergency Dispatch Operator(65) ;
        13. Inside Sales Representative(59) ;
        14. Sales Manager(57) ;
        15. Field Service Technician(54) .


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    • Jobs at ADT

      507 jobs in United States
      Retention and Customer Service Representative (Job ID 3021471)
      Irving, TX
      ·
      $18 - $21 /hr
      (Employer provided)
      View job
      Customer Service Monitoring Representative (Job ID 3021495)
      Knoxville, TN
      ·
      $17 - $19 /hr
      (Employer provided)
      View job
      Customer Service Monitoring Representative (Job ID 3021496)
      West Henrietta, NY
      ·
      $17 - $19 /hr
      (Employer provided)
      View job
      Customer Service/Call Center Representative (Job ID 3019703)
      Manasquan, NJ
      ·
      $20 - $24 /hr
      (Employer provided)
      View job
      Customer Service Dispatcher (Job ID 3016427)
      Longwood, FL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job

      Customer Service Technician Interview

      Feb 9, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at ADT

      Interview

      Was scheduled with someone but was interviewed by someone from a different department. Great interview with manager but he couldn’t answer my in-depth questions regarding role. I was told I’d hear back regarding a decision within a week, i received an offer the following day.

      Interview questions [1]

      Question 1

      How to handle a difficult customer, tell me about a time you went above and beyond
      Answer question
      View all Customer Service Technician Jobs