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      ADT

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      Customer Support Representative Interview

      Mar 20, 2023
      Anonymous employee
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at ADT

      Interview

      Lots of behavioral questions! Make sure you study the STAR method. I was more upset over getting an official offer and completing both background and drug test, just to be told that they dont have a trainer available and canceled my offer.

      Interview questions [1]

      Question 1

      What makes you a stronger candidate than the rest of the applicants.
      Answer question

      ADT interviews FAQs

      • Common stages of the interview process at ADT as a Customer Support Representative according to 1 Glassdoor interviews include:

        Skills test:  17%

        Phone interview:  17%

        Personality test:  17%

        Drug test:  17%

        Background check:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Representative(386) ;
        2. Customer Service Representative(197) ;
        3. Residential Sales Representative(177) ;
        4. Small Business Sales Representative(136) ;
        5. Sales Associate(104) ;
        6. Sales(101) ;
        7. Technician(97) ;
        8. Installation Technician(91) ;
        9. Account Manager(73) ;
        10. Solutions Advisor(70) ;
        11. Manager(67) ;
        12. Emergency Dispatch Operator(65) ;
        13. Inside Sales Representative(59) ;
        14. Sales Manager(57) ;
        15. Field Service Technician(54) .


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      Jobs at ADT

      722 jobs in United States
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      ADT+ Retention and Customer Service Representative (Job ID 3021472)
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      ·
      $18 - $21 /hr
      (Employer provided)
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