I applied online. I interviewed at ADT in Dec 2023
Interview
Application was pretty easy and straightforward, immediately after applying I got invited to do a self paced video interview which was answering prerecorded questions on camera. After I did that, a day later I got an actual interview invite with a person. That was through zoom. That interview was pretty much going over the job and making sure it was something I would be interested in, my interviewer then asked a few follow up questions and at the end of the interview told me they liked me for the position and that they wanted to bring me on board. I got an official job offer a few hours later which I accepted.
Basic interview questions and questions on handling difficult situations. A time you did not like feedback that was given to you. Experience that you've had resolving a difficult problem without resources.
I applied online. The process took 3 months. I interviewed at ADT (Dallas, TX) in Apr 2023
Interview
The interview process was quick I was offered a job on the spot that I accepted. The also was transparent about the drug screen and the thing that where not included in that screen
Technical Support applicants have rated the interview process at ADT with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 57.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support roles take an average of 60 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at ADT overall takes an average of 14 days.
Common stages of the interview process at ADT as a Technical Support according to 5 Glassdoor interviews include:
Skills test: 20%
Phone interview: 20%
Drug test: 20%
Background check: 20%
Personality test: 10%
One on one interview: 10%
Here are the most commonly searched roles for interview reports -