Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      ActiveCampaign

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: ActiveCampaign reviews | ActiveCampaign jobs | ActiveCampaign salaries | ActiveCampaign benefits
      ActiveCampaign interviewsActiveCampaign Manager, Customer Success interviewsActiveCampaign interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.



      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

    • Security
    • Work With Us

      • Advertisers
      • Careers
    • Jobs at ActiveCampaign

      7 jobs in United States
      Principal Product Manager
      Chicago, IL
      ·
      $208K - $286K /yr
      (Employer provided)
      View job
      Director of Product Marketing
      Chicago, IL
      ·
      $192K - $265K /yr
      (Employer provided)
      View job
      Commercial Counsel
      Chicago, IL
      ·
      $168K - $210K /yr
      (Employer provided)
      View job
      Account Executive 2
      Chicago, IL
      ·
      $31 - $38 /hr
      (Employer provided)
      View job
      Senior AI Engineer
      Chicago, IL
      ·
      $148K - $204K /yr
      (Employer provided)
      View job

      Manager, Customer Success Interview

      Oct 12, 2021
      Anonymous employee
      Accepted offer
      Positive experience

      Other Manager, Customer Success Interview Reviews for ActiveCampaign

      Customer Success Manager Interview

      Aug 25, 2021
      Anonymous employee
      Chicago, IL
      Accepted offer

      ActiveCampaign interviews FAQs

      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at ActiveCampaign in Aug 2021

      Interview

      First step was a phone interview with the Talent Acquisition Specialist. She did a great job of explaining the role, the company and the interview process. Next step was to meet with the hiring leader. The third step was to meet with the hiring leader's boss and two peers. The final step was a mock coaching session.

      Interview questions [5]

      Question 1

      Tell me about a time you worked cross-functionally to achieve a goal.
      Answer question

      Question 2

      How do you develop and inspire your team members?
      Answer question

      Question 3

      Tell me about a time you failed. What came out of that?
      Answer question

      Question 4

      Tell me about a time you used data to make an informed decisions?
      Answer question

      Question 5

      What are you most proud of in your career experience?
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ActiveCampaign (Chicago, IL) in Jul 2021

      Interview

      The interview process was seamless and took around 3-weeks from initial phone screen through final offer. You could really tell that each step had a specific purpose and they knew what they were looking for! The recruiter was super friendly and a great communicator throughout the entire process (even post-offer).

      Interview questions [1]

      Question 1

      - Why ActiveCampaign? - Tell me about a time when questions. - What do you look for in a leader/manager? - Past experience questions.
      Answer question

      Customer Success Manager Interview

      Mar 3, 2021
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at ActiveCampaign in Feb 2021

      Interview

      -Phone Screen -Interview with 2 managers and another CSM -Mock client onboarding call with a manager and CSM The process took about a month. Standard Interview Qs about past client experience, size of book of biz, etc. The team was welcoming and engaged and the talent acquisition was really above and beyond in terms of setting timing expectations and checking in for all next steps.

      Interview questions [1]

      Question 1

      How would you manage a large book of biz? Experience with contract renewals?
      Answer question
      • Manager, Customer Success applicants have rated the interview process at ActiveCampaign with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 46.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Manager, Customer Success roles take an average of 21 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at ActiveCampaign overall takes an average of 24 days.
      • Common stages of the interview process at ActiveCampaign as a Manager, Customer Success according to 6 Glassdoor interviews include:

        Phone interview:  40%

        One on one interview:  20%

        Drug test:  13%

        Group panel interview:  13%

        Other:  7%

        Background check:  7%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(33) ;
        2. Sales Development Representative (SDR)(20) ;
        3. Sales(19) ;
        4. Software Engineer(16) ;
        5. Product Support Specialist(14) ;
        6. Senior Software Engineer(13) ;
        7. Sales Development Representative(11) ;
        8. Customer Success(10) ;
        9. Customer Success Manager(8) ;
        10. Product Specialist(8) ;
        11. Customer Experience Specialist(7) ;
        12. Manager(7) ;
        13. Marketing(7) ;
        14. Director(6) ;
        15. Sales Manager(5) .
      View all Manager, Customer Success Jobs