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      Customer Enablement Specialist Interview

      Jan 24, 2022
      Anonymous employee
      Chicago, IL

      Other Customer Enablement Specialist Interview Reviews for ActiveCampaign

      Customer Enablement Specialist Interview

      Nov 16, 2021
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at ActiveCampaign (Chicago, IL) in Jul 2019

      Interview

      Phone interview, zoom interview then a mock call with multiple people on the team. We also did an acitivity to create an automation for a mock customer that the hiring team reviewed

      Interview questions [1]

      Question 1

      personality questions, customer-focused questions, work ethic
      Answer question
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at ActiveCampaign (Dublin, Dublin) in Oct 2021

      Interview

      It's a 3 step process. First, initial phone screening. Then, a 1.5 hr interview in blocks of 30 min with your direct manager, 2 members of the team, and a senior manager. The communication with AC was subpar for a unicorn company. No corporate signature in their emails, but also one of the Senior Customer Success managers in my last interview did not even have the courtesy of turning her camera on, nor did she apologize or explain the reason why. On top of that, it's been days since I requested feedback and no answer, despite the request being covered by Irish DPA and EU GDPR.

      Interview questions [1]

      Question 1

      Tell me about yourself Why Active Campaign How do you develop and inspire your team members?
      Answer question
      1

      Customer Enablement Specialist Interview

      Oct 17, 2021
      Anonymous Interview Candidate
      Sydney
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ActiveCampaign (Sydney) in Apr 2021

      Interview

      There was a quick initial interview with the hiring manager. Then you will meet the line manager for a 30 minute interview, and if successful, a second interview with other team members. Lastly there was going to be a mock client call/assessment. The process was very smooth and everyone was really professional.

      Interview questions [1]

      Question 1

      - How do you deal with clients and other scenarios - Why Active Campaign - Outline of the day to day
      Answer question

      Customer Enablement Specialist Interview

      Feb 19, 2021
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at ActiveCampaign

      Interview

      It was 3-4 steps process, with multiple people involved and a final role play with the customer manager where it was required to simulate a conversation with a new onboarded customer.

      Interview questions [1]

      Question 1

      All the questions were about how as a customer I could use the platform for my marketing activity.
      Answer question

      ActiveCampaign interviews FAQs

      • Customer Enablement Specialist applicants have rated the interview process at ActiveCampaign with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 46.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Enablement Specialist roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ActiveCampaign overall takes an average of 24 days.
      • Common stages of the interview process at ActiveCampaign as a Customer Enablement Specialist according to 1 Glassdoor interviews include:

        Phone interview:  20%

        IQ intelligence test:  20%

        Drug test:  20%

        Presentation:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(33) ;
        2. Sales Development Representative (SDR)(20) ;
        3. Sales(19) ;
        4. Software Engineer(16) ;
        5. Product Support Specialist(14) ;
        6. Senior Software Engineer(13) ;
        7. Sales Development Representative
      (11) ;
    • Customer Success(10) ;
    • Customer Success Manager(8) ;
    • Product Specialist(8) ;
    • Customer Experience Specialist(7) ;
    • Manager(7) ;
    • Marketing(7) ;
    • Director(6) ;
    • Sales Manager(5) .
    • Jobs at ActiveCampaign

      3 jobs in United States
      Principal Product Manager
      Chicago, IL
      ·
      $208K - $286K /yr
      (Employer provided)
      View job
      Director of Product Marketing
      Chicago, IL
      ·
      $192K - $265K /yr
      (Employer provided)
      View job
      Commercial Counsel
      Chicago, IL
      ·
      $168K - $210K /yr
      (Employer provided)
      View job
      View all Customer Enablement Specialist Jobs