Is it hard to get hired as a Customer Service Representative Healthcare Concierge at Aetna?

Customer Service Representative Healthcare Concierge applicants have rated the interview process at Aetna with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.

Where can I find Aetna interview experiences by job title?

Customer Service Representative (207) ; RN Case Manager (88) ; Project Manager (54) ; Health Concierge (52) ; Manager (50) ; Director (46) ; Case Manager (42) ; Care Management Associate (39) ; Account Manager (38) ; Customer Service Representative (CSR) (34) ; Pharmacy Technician (32) ; Analyst (29) ; Underwriter (29) ; Data Scientist (28) ; Claim Benefit Specialist (25)

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Aetna

Acquired by CVS Health

Aetna Customer Service Representative Healthcare Concierge interview questions

based on 1 rating - Updated May 27, 2021

Easy interview difficulty

Very positive interview experience

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1 interviews

Customer Service Representative Healthcare Concierge Interview

May 27, 2021

Anonymous Interview Candidate

No offer

Positive experience

Easy interview

Application

I interviewed at Aetna in May 2021

Interview

Completed application online, completed a pre-test for qualifications for the position. About an hour later I received a phone call and phone interview and was referred for a video interview the next day. It proceeded very quickly. (Video interview is tomorrow).

Interview questions [3]

Question 1

Why do you want to change jobs?

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Question 2

Do you have a quiet private work space? (It’s a remote work from home position).

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Question 3

What is your experience with customer service and healthcare industry and insurance?

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Aetna Customer Service Representative Healthcare Concierge interview questions

Easy interview difficulty

Very positive interview experience

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Customer Service Representative Healthcare Concierge Interview

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