Is it hard to get hired as a Customer Service Representative Healthcare Concierge at Aetna?

Customer Service Representative Healthcare Concierge applicants have rated the interview process at Aetna with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.

Where can I find Aetna interview experiences by job title?

Customer Service Representative (207) ; RN Case Manager (88) ; Project Manager (54) ; Health Concierge (52) ; Manager (50) ; Director (46) ; Case Manager (42) ; Care Management Associate (39) ; Account Manager (38) ; Customer Service Representative (CSR) (34) ; Pharmacy Technician (32) ; Analyst (29) ; Underwriter (29) ; Data Scientist (28) ; Claim Benefit Specialist (25)

Aetna Customer Service Representative Healthcare Concierge Interview Questions

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Aetna

Acquired by CVS Health

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Aetna is now part of CVS Health. For up-to-date information, please see the CVS Caremark Corporation profile.

Interviews

Customer Service Representative Healthcare Concierge Interview

May 27, 2021

Anonymous Interview Candidate

No offer

Positive experience

Aetna interviews FAQs

Customer Service Representative Healthcare Concierge applicants have rated the interview process at Aetna with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Aetna as a Customer Service Representative Healthcare Concierge according to 1 Glassdoor interviews include:
Other: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
Customer Service Representative(207) ;
RN Case Manager(88) ;
Project Manager(54) ;
Health Concierge(52) ;
Manager(50) ;
Director(46) ;
Case Manager(42) ;
Care Management Associate(39) ;
Account Manager(38) ;
Customer Service Representative (CSR)

Aetna interviews Aetna Customer Service Representative Healthcare Concierge interviews Aetna interview

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Job searches

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Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
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Communities
Recent Posts

Aetna interviews FAQs

Customer Service Representative Healthcare Concierge applicants have rated the interview process at Aetna with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Aetna as a Customer Service Representative Healthcare Concierge according to 1 Glassdoor interviews include:
Other: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
Customer Service Representative(207) ;
RN Case Manager(88) ;
Project Manager(54) ;
Health Concierge(52) ;
Manager(50) ;
Director(46) ;
Case Manager(42) ;
Care Management Associate(39) ;
Account Manager(38) ;
Customer Service Representative (CSR)

(34) ;

Pharmacy Technician(32) ;

Analyst(29) ;

Underwriter(29) ;

Data Scientist(28) ;

Claim Benefit Specialist(25) .

Customer Service Representative Healthcare Concierge Interview

May 27, 2021

Anonymous Interview Candidate

No offer

Positive experience

Easy interview

Application

I interviewed at Aetna in May 2021

Interview

Completed application online, completed a pre-test for qualifications for the position. About an hour later I received a phone call and phone interview and was referred for a video interview the next day. It proceeded very quickly. (Video interview is tomorrow).

Interview questions [3]

Question 1

Why do you want to change jobs?

Answer question

Question 2

Do you have a quiet private work space? (It’s a remote work from home position).

Answer question

Question 3

What is your experience with customer service and healthcare industry and insurance?

Answer question