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      Agoda

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      Related searches: Agoda reviews | Agoda jobs | Agoda salaries | Agoda benefits | Agoda conversations
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      Customer Service Representative Interview

      Sep 21, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Agoda

      Interview

      Muy bien, fue una entrevista bastante compleja y a veces complicada. La entrevista tiene 4 partes. 1. entrevista con el personal de reclutamiento, 2. llamada en inglés y en español 3. prueba escrita en inglés y en español y la última parte es una entrevista final.

      Interview questions [1]

      Question 1

      Fue une entrevista bastante compleja.
      Answer question

      Other Customer Service Representative Interview Reviews for Agoda

      Customer Service Representative (CSR) Interview

      Apr 22, 2026
      Anonymous Interview Candidate
      Kuala Lumpur
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Agoda (Kuala Lumpur)

      Interview

      The interview process went pretty well, although some questions seemed pretty tough for a fresh graduate position. It took 1 month from scheduling to actual interview date without any further explanation on the delay.

      Customer Service Representative Interview

      Mar 24, 2026
      Anonymous Interview Candidate
      Pune
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Agoda (Pune) in Mar 2026

      Interview

      It was a good process and aligned with the role only and the interviewer was also chill and took the interview professionally. Overall it was a greate experience out there.

      Interview questions [1]

      Question 1

      Do you have relevant work experience in the same field ?
      Answer question

      Account Manager Interview

      Jul 15, 2026
      Anonymous Interview Candidate
      Cairo, Cairo Governorate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Agoda (Cairo, Cairo Governorate) in Mar 2026

      Interview

      It was very good . They are professional and it is not hard interview when it comes to roles like account manager . You first meet the Hr he explains about the company and you explain your career history and your background then you join a meeting with three of the managers

      Interview questions [1]

      Question 1

      What did you do in your previous job
      Answer question

      Agoda interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Agoda with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 56.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 39 user submitted interviews for this role. To compare, the hiring process at Agoda overall takes an average of 27 days.
      • Common stages of the interview process at Agoda as a Customer Service Representative according to 39 Glassdoor interviews include:

        One on one interview:  21%

        Phone interview:  19%

        Skills test:  15%

        Personality test:  9%

        Background check:  8%

        Presentation:  8%

        IQ intelligence test:  7%

        Other:  6%

        Drug test:  4%

        Group panel interview:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Experience Specialist(242) ;
        2. Customer Service Representative(184) ;
        3. Senior Software Engineer(163) ;
        4. Software Engineer(146) ;
        5. Market Manager(90) ;
        6. Customer Service Specialist(83) ;
        7. Customer Service(60) ;
        8. Accommodation Services Specialist(49) ;
        9. Manager(38) ;
        10. Project Manager(31) ;
        11. Software Engineer(Internship)(30) ;
        12. Analyst(29) ;
        13. Senior Manager(28) ;
        14. Customer Support Specialist(26) ;
        15. Software Engineer Intern(26) .


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      Jobs at Agoda

      9 jobs in United States
      Principal HR Business Partner (Chicago)
      Chicago, IL
      ·
      $141K - $166K /yr
      (Employer provided)
      View job
      Senior Partner Manager (Rocket Travel by Agoda)
      Chicago, IL
      ·
      $111K - $131K /yr
      (Employer provided)
      View job
      Principal HR Business Partner (New York City)
      United States
      ·
      $141K - $166K /yr
      (Employer provided)
      View job
      Senior Director, Strategic Partnerships (Chicago)
      Chicago, IL
      ·
      $193K - $227K /yr
      (Employer provided)
      View job
      Senior Director, Strategic Partnerships (New York)
      United States
      ·
      $213K - $250K /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs