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      Aircall

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      Customer Success Interview

      Mar 13, 2025
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Aircall (Paris)

      Interview

      Entretien en 3 étapes , retours rapides, chaque équipe était accueillante. Le tout a pris approximativement 2 semaines au maximum et j’ai reçu l’offre. Les équipes étaient professionnelles et l’ambiance très dynamique.

      Interview questions [1]

      Question 1

      Pourquoi veux tu rejoindre Aircall
      Answer question

      Other Customer Success Interview Reviews for Aircall

      Customer Success Interview

      Feb 7, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Aircall

      Interview

      Had the 3rd interview round with a member of the CS team who had much less experience than the role I was interviewing for required. The most disappointing bit was that he lacked active listening skills (that are essential in a CS role IMO). In different occasions, he asked me things that I had just mentioned,... It was quite disappointing! Especially because after having been quite successful in the previous rounds, I was rejected after that call with NO feedback. This was after 3 interviews including a case study... So they were not really valuing the experience, time and effort of candidates. That gave me the info I needed about the team/company: not the right role opportunity for me!

      Interview questions [1]

      Question 1

      What is the CS quota at your current company?
      1 Answer
      2

      Aircall interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Customer Success Manager(21) ;
        2. Account Executive(20) ;
        3. Sales Development Representative (SDR)(17) ;
        4. Software Engineer(14) ;
        5. Business Development Representative (BDR)(13) ;
        6. Senior Software Engineer(11) ;
        7. Marketing(7) ;
        8. Sales(6) ;
        9. Customer Success Manager (CSM)(5) ;
        10. Customer Support Specialist(5) ;
        11. Sales Development Representative(5) ;
        12. BDR(4) ;
        13. Customer Success(4) ;
        14. Intern(4) ;
        15. Senior Product Manager(4) .


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      Jobs at Aircall

      11 jobs in United States
      Senior Fraud Operations Specialist (Select States)
      United States
      ·
      $66K - $68K /yr
      (Employer provided)
      View job
      Senior Product Marketing Manager
      New York, NY
      ·
      $120K - $165K /yr
      (Employer provided)
      View job
      Forward Deployed Engineer - AI Solutions Engineering
      United States
      ·
      $90K - $136K /yr
      (Employer provided)
      View job
      Forward Deployed Engineer - AI Solutions Engineering
      San Francisco, CA
      ·
      $90K - $136K /yr
      (Employer provided)
      View job
      Forward Deployed Engineer - AI Solutions Engineering
      Bellevue, WA
      ·
      $90K - $136K /yr
      (Employer provided)
      View job
      View all Customer Success Jobs