Airtable Customer Success Manager interview questions

Very similar to what you've read here: - Screening call/interview with hiring manager - Multi-step second interview with: 1) Additional hiring manager interview, mock EBR, product walkthrough with an implementation consultant - References - Call with head of dept The interview process requires an unreasonable amount of work. I made it through and to the final interview with the head of the department, but not before they contacted my references. The final interview apparently didn't go well because it didn't result in an offer. I thought the dept head was pretty arrogant, which is odd because there's so much emphasis on humility at the company. What bothered me beyond everything else was that they contacted my references and wasted their time for a process that didn't ultimately end up with an offer. It was incredibly inappropriate and the follow up from Airtable afterwards, after all the time spent in the process, was weak. I stewed on the entire thing for a couple of weeks but I think they did me a favor and to their credit, I wasn't a good fit. Airtable is looking for robots--people they can mold/morph into what THEY think a great CSM is. That isn't me and I'm glad they passed on my candidacy--I found a job a month later for the same money that was a great fit. I doubt they read these, but for the love of god--do NOT contact references unless an offer is coming. It's horribly unprofessional.