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      Airtable

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      Strategic Customer Success Manager Interview

      Dec 12, 2022
      Anonymous employee
      London, England

      Other Strategic Customer Success Manager Interview Reviews for Airtable

      Strategic Customer Success Manager Interview

      Jun 10, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Airtable (London, England) in Jul 2022

      Interview

      3 steps processes: Meet with the HR manager first to talk about my experience and the company in general. Meet with the Hiring Manager to talk about the role specifically, expectations and the team. Last step was about performing a customer adoption reviews with scenario and presenting basic features of the platform. Preparation is key and all the interviewers were amazing. Excellent follow-up from the HR manager throughout the recruitment process.

      Interview questions [1]

      Question 1

      Tell us more about your previous work experience? How do you measure success in your current role?
      Answer question

      Application

      I applied through a recruiter. The process took 6 weeks. I interviewed at Airtable

      Interview

      The interview process consisted of meeting with the recruiter for a screening - then a call with the hiring manager to see if they wanted to continue to the next stage. Following that two exercises one focused on the soft skills side and the other on the product side. Following that a call with the hiring manager for personality and coach-ability. Lastly, fit team's director for fit. Overall the process was clear, timely, and all the team members were sharp, professional and kind. This was the best experience I had interviewing with startups ranging from series C to F.

      Interview questions [1]

      Question 1

      There weren't any hardball questions that they 'always' seem to ask. Just questions as they relate to the role, product (which is very straightforward) and your personality.
      Answer question
      3