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      Alarm.com

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      Support Operations Associate Interview

      Nov 23, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at Alarm.com in Nov 2022

      Interview

      Phone screen with HR for 30 minutes to go over resume and how the role suits experience. Microsoft Teams virtual interview with 2 Team Leads for over an hour. Very casual, mix of standard interview questions with interesting ones. 1 brain teaser question and was asked to tell a joke at the end. After the interview, there was an activity to assess your comprehension/research skills as well as a personality assessment.

      Interview questions [1]

      Question 1

      What was a time you went above and beyond for a customer?
      Answer question
      2

      Other Support Operations Associate Interview Reviews for Alarm.com

      Support Operations Associate Interview

      Feb 17, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Alarm.com in Feb 2023

      Interview

      The interview process is in 2 parts. A recruiter will interview you first via phone then decide if you will go to the second part which is a video interview with 2 Team Leads.

      Interview questions [1]

      Question 1

      They ask you a brain teaser which you have the option to choose Option 1 or 2.
      Answer question

      Support Operations Associate Interview

      Aug 30, 2024
      Anonymous employee
      Bloomington, MN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Alarm.com (Bloomington, MN) in Apr 2020

      Interview

      This was a while ago but I submitted a resume, got a call phone interview the. Was asked to come in. You get a tour of the office before doing a panel interview. The recruiter told me to call her the next day and I was offered a position.

      Interview questions [1]

      Question 1

      I was asked to tell a joke.
      1 Answer

      Alarm.com interviews FAQs

      • Support Operations Associate applicants have rated the interview process at Alarm.com with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Support Operations Associate roles take an average of 32 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Alarm.com overall takes an average of 27 days.
      • Common stages of the interview process at Alarm.com as a Support Operations Associate according to 4 Glassdoor interviews include:

        One on one interview:  19%

        Background check:  19%

        Phone interview:  19%

        Personality test:  13%

        Group panel interview:  13%

        Drug test:  6%

        Presentation:  6%

        Skills test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(57) ;
        2. Quality Engineer(26) ;
        3. Support Operations Associate(17) ;
        4. Product Manager(16) ;
        5. Senior Software Engineer(14) ;
        6. Software Engineer II(10) ;
        7. Dealer Support Operations Associate(8) ;
        8. Intern(8) ;
        9. Device Engineer(7) ;
        10. Sales(6) ;
        11. Software Engineering Intern(6) ;
        12. Account Executive(5) ;
        13. Business Development Manager(5) ;
        14. Partner Success Executive(4) ;
        15. Product Management Intern(4) .


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      Jobs at Alarm.com

      5 jobs in United States
      Support Operations Associate I
      Minneapolis, MN
      ·
      $21 - $22 /hr
      (Employer provided)
      View job
      Corporate Development Associate
      Tysons Corner, VA
      ·
      $79K - $119K /yr
      (Employer provided)
      View job
      HR Operations Analyst
      Tysons Corner, VA
      ·
      $60K - $73K /yr
      (Employer provided)
      View job
      Management Development Associate
      Tysons Corner, VA
      ·
      $64K - $71K /yr
      (Employer provided)
      View job
      Associate General Counsel
      Tysons Corner, VA
      ·
      $179K - $223K /yr
      (Employer provided)
      View job
      View all Support Operations Associate Jobs