I applied online. I interviewed at Alarm.com (Bloomington, MN) in Apr 2020
Interview
This was a while ago but I submitted a resume, got a call phone interview the. Was asked to come in. You get a tour of the office before doing a panel interview. The recruiter told me to call her the next day and I was offered a position.
I applied online. I interviewed at Alarm.com in Feb 2023
Interview
The interview process is in 2 parts. A recruiter will interview you first via phone then decide if you will go to the second part which is a video interview with 2 Team Leads.
Interview questions [1]
Question 1
They ask you a brain teaser which you have the option to choose Option 1 or 2.
I applied through an employee referral. The process took 3 days. I interviewed at Alarm.com in Nov 2022
Interview
Phone screen with HR for 30 minutes to go over resume and how the role suits experience. Microsoft Teams virtual interview with 2 Team Leads for over an hour. Very casual, mix of standard interview questions with interesting ones. 1 brain teaser question and was asked to tell a joke at the end. After the interview, there was an activity to assess your comprehension/research skills as well as a personality assessment.
Interview questions [1]
Question 1
What was a time you went above and beyond for a customer?
Support Operations Associate applicants have rated the interview process at Alarm.com with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Support Operations Associate roles take an average of 32 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Alarm.com overall takes an average of 27 days.
Common stages of the interview process at Alarm.com as a Support Operations Associate according to 4 Glassdoor interviews include:
One on one interview: 19%
Background check: 19%
Phone interview: 19%
Personality test: 13%
Group panel interview: 13%
Drug test: 6%
Presentation: 6%
Skills test: 6%
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