I applied through an employee referral. The process took 3 months. I interviewed at Alaska Airlines (Seattle, WA) in Nov 2017
Interview
I submitted my application on 11/16, received a video interview request on 11/24, completed the interview on 12/7, received an update email(we are reviewing video interviews) 12/18, phone call for f2f interview later the same day 12/18. F2F scheduled end of January in Seattle so excited!
Studied all the video interview questions on here and reviewed it over and over. Wrote down my answers and recorded me practicing them so it would sound like I was having a conversation with personality instead of just answering the question. Made sure to dress professional like a F/A would look, great Lighting and a clean professional background. You get 30 seconds to prepare and 2 mins to answer the question. Give personality, its very easy.
The phone call was really relaxed the young lady was extremely nice. She explained the role of a F/A, the hours/reserve availability, the tattoo/piercing policy & what would happen in the f2f.
All expenses are on you for the interview (flight & hotel).
I will update after my f2f :)
Interview questions [6]
Question 1
Welcome! Please share a little about you and some highlights from your resume.
Another one of our values is Do the Right Thing. Tell us about a time when you had an upset customer and were able to do the right thing for them. What was the situation and how did you turn it around?
It is not uncommon for a Flight Attendant to work different schedules, including weekends and holidays. How are you prepared to meet the demands of this challenging schedule?
Another value is to Own Safety. We hold safety above all else. With that in mind, tell us about a time when you took action to ensure the safety and security of others. What was the situation and the outcome?
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
I applied online. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2026
Interview
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.
Flight Attendant applicants have rated the interview process at Alaska Airlines with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 48 days to get hired, when considering 299 user submitted interviews for this role. To compare, the hiring process at Alaska Airlines overall takes an average of 32 days.
Common stages of the interview process at Alaska Airlines as a Flight Attendant according to 299 Glassdoor interviews include:
Group panel interview: 22%
One on one interview: 19%
Phone interview: 19%
Drug test: 11%
Background check: 9%
Skills test: 6%
Presentation: 5%
Personality test: 4%
Other: 2%
IQ intelligence test: 2%
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