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      Alaska Airlines

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      Passanger Service Agent Interview

      Apr 3, 2015
      Anonymous Interview Candidate
      Boise, ID
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Alaska Airlines (Boise, ID) in Mar 2015

      Interview

      Group interview. Asked three questions and had to answer in a group. Learned a lot of about the company to start. Very informative. Pretty uncomfortable interview in from of everyone else. Questions got easier as you went along. Finalists were chosen for one on one interviews. Met several nice interviewees.

      Interview questions [1]

      Question 1

      Describe a situation where you want above and beyond your job description.
      1 Answer

      Alaska Airlines interviews FAQs

      • Passanger Service Agent applicants have rated the interview process at Alaska Airlines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Passanger Service Agent roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Alaska Airlines overall takes an average of 32 days.
      • Common stages of the interview process at Alaska Airlines as a Passanger Service Agent according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Personality test:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(328) ;
        2. Customer Service Agent(131) ;
        3. Customer Service Representative(72) ;
        4. CSA - Customer Service Associate(68) ;
        5. Reservations Agent(55) ;
        6. Manager(26) ;
        7. Customer Service Agent (CSA)(25) ;
        8. CSA(24) ;
        9. Customer Service(16) ;
        10. Ramp Agent(16) ;
        11. Customer Care Representative(14) ;
        12. Aircraft Maintenance Technician(13) ;
        13. Airline Pilot(13) ;
        14. Reservation Sales Agent(13) ;
        15. Senior Software Engineer(13) .


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      Jobs at Alaska Airlines

      14 jobs in United States
      Media Manager
      Seatac, WA
      ·
      $100K - $157K /yr
      (Employer provided)
      View job
      Principal Solutions Architect - Data
      Seatac, WA
      ·
      $139K - $208K /yr
      (Employer provided)
      View job
      Director Station Operations
      Honolulu, HI
      ·
      $125K - $251K /yr
      (Employer provided)
      View job
      Director Accounting Operations
      Seatac, WA
      ·
      $173K - $267K /yr
      (Employer provided)
      View job
      Senior Financial Planning Analyst
      Seatac, WA
      ·
      $100K - $150K /yr
      (Employer provided)
      View job
      View all Passanger Service Agent Jobs