I submitted my application in late Feb / early March and I was notified that they accepted my application in late March. Phone interview was scheduled for April 9th and they were very accommodating in selecting a day and time of day. I was successful in my phone interview (usual questions about why you want to work for Alaska Airlines and briefly describe how I went the extra mile for a customer) and I was invited to the next phase of the process which was the group and one on one interviews.
I was again given a couple of choices of either Portland Or, or San Diego so I chose San Diego as it was scheduled for April 20th and Portland was April 12th (too soon). Keep in mind that you have to provide your own transportation to the interview sites and you are also responsible for food and lodging. If you want it bad enough, you just do it even if you have to drive there and stay with relatives which is what I did.
Last phase of hiring process began bright and early at 8:00am on April 20. I would suggest that you scope out the meeting place the day before and show up a half hour before the start as they will not allow access after 8:01am.
The morning started with a few video clips interspersed with talks from various Flight Attendants (FA's) and HR staff. We broke up into 4 different groups ( about 60 plus total people at event) and performed some group exercises. After break we gathered again ,the group of 15 was pared down to about 6-7.The 6-7 people were then taken individually by a FA to go over minimum requirements for jobs and then a one on one with HR person. After that process, we were taken out individually and told whether we moved on to the next round.
The next round consisted of about 6-7 people from the first 2 groups. We then went through some group exercises that gauged team work ability, customer service skills and in some case just general knowledge and logic on just about every area. It was fun if that kind skills test comes naturally to you. The most important things to remember and I have seen it stated before on this thread is to SMILE constantly (but don't be fake about it, be sincere), Be HONEST, and be yourself. If you are acting, someone , somewhere will catch you and your journey is over.
We were then brought to another room and told that we would be taken out individually to be told of the results. They took the 1st person out and after a couple of minutes they came back in to inform the rest of us that we got the job (contingent on passing a 5 week training class in Seattle, WA.
A couple of suggestions. If you already have a Passport book, bring it. If you do not and you are serious about this new job field, then I would suggest that you spend the 120.00 so at least the paperwork is started as it is a 8 week process to get your Passport book. Also they did stress that it is rare that the onsite interview process takes 2 days but it did take 2 days in San Diego. If you fly in be prepared to change your flight and come with an extra outfit.
All in all, it was a great interview process! I don't say that because I was successful, I say that because you will eventually see what they are hoping to achieve with this process and that is the continued success of this highly sought after Airline. There were a LOT of FA's from other airlines and I did not see a lot of those that had raised their hands in the morning to the time the dust settled in the afternoon. There are looking for a special type of FA but if you are unsuccessful the first time they very much encourage you to try again and again if need be.