I applied online. The process took 1 week. I interviewed at Alaska Airlines in Aug 2022
Interview
Applied online, got selected for phone interview, Phone Interview 15-20mins long. Went over resume and experience and why I wanted to work for Alaska Airlines. Was offered job on the spot.
I applied online. The process took 2 weeks. I interviewed at Alaska Airlines (Boise, ID) in Jun 2025
Interview
Very quick and easy! Orientation invite was first and then an in person interview to follow! It was overall simple and informative. Low stress and exciting. I’ve never felt more welcome in interview settings
I had a prompt interview after they received my application. There have been easy automated communications. Then a group Teams call with all candidates from three contact centers. They have supplied many emails and phone numbers for follow up.
I applied online. I interviewed at Alaska Airlines
Interview
Fairly easy. Apply online and based on experience you're selected to view a presentation and then proceed to an interview. If interview goes well, you will receive an offer and proceed with background check and drug test.
Reservations Agent applicants have rated the interview process at Alaska Airlines with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Reservations Agent roles take an average of 27 days to get hired, when considering 20 user submitted interviews for this role. To compare, the hiring process at Alaska Airlines overall takes an average of 32 days.
Common stages of the interview process at Alaska Airlines as a Reservations Agent according to 20 Glassdoor interviews include:
One on one interview: 17%
Skills test: 17%
Phone interview: 16%
Drug test: 16%
Background check: 14%
Group panel interview: 9%
Personality test: 6%
Presentation: 5%
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