Customer Care Representative applicants have rated the interview process at Alaska Airlines with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Alaska Airlines overall takes an average of 32 days.
Common stages of the interview process at Alaska Airlines as a Customer Care Representative according to 2 Glassdoor interviews include:
Phone interview: 25%
Drug test: 25%
Background check: 25%
One on one interview: 25%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 months. I interviewed at Alaska Airlines (Kent, WA) in Apr 2019
Interview
I had a 1:1 interview via Skype in 2017. It was situational type questions. I felt comfortable with the interviewing manager. I did not hear back for a few weeks then out of the blue. I got a call with an offer. It is a slow process, so don’t give up if you don’t hear right away.
I applied online. I interviewed at Alaska Airlines (Seattle, WA) in Jul 2017
Interview
I was phoned within a few days after submitting my application. I was then given a time the next day for a phone interview. My interview was Great! Friendly conversation and was able to share my experience and background. After going over in detail the duties for this particular job, we both realized it wasn't a good it.
Interview questions [1]
Question 1
How are you with sitting for 10 hours or more a day?