I applied online. The process took 2 weeks. I interviewed at Alaska Airlines (Richmond, BC) in Feb 2025
Interview
Short interview and questions are straightforward, just be yourself and show you are a friendly person
HR friendly and nice
It is a virtual interview
Result will be shortly notified
The whole process fast and no need to wait a long time
It took 3 weeks or so to get interviewed after that you will have an interview, and it was very smooth and wasn't that bad. and it was so smooth interview didn't even take like 30 minutes.
Interview questions [1]
Question 1
tell me about yourself. why do you want to work for the company? tell me about the time you went above and beyond for a customer. what you will do if someone co on you or a task you did? what environment do you like to be in?
Attended a large interview setting, we were pulled into a room and you interviewed with 1-3 people at various tables. Once you spoke with one table you were sent to another, about 3 tables total.
Passenger Service Agent applicants have rated the interview process at Alaska Airlines with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Alaska Airlines as a Passenger Service Agent according to 5 Glassdoor interviews include:
Phone interview: 22%
Background check: 11%
Group panel interview: 11%
Drug test: 11%
Personality test: 11%
Presentation: 11%
One on one interview: 11%
Skills test: 11%
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