I applied online. The process took 2 days. I interviewed at Alorica (Tampa, FL)
Interview
We were matched with an associate on the floor and got to see exactly what the job entailed. And we were encouraged during the interview we got to ask any questions we had about the company or any questions we had about what we saw while we were on the floor.
Interview questions [1]
Question 1
What would your mission statement be if you ran your own company?
I applied online. The process took 2 days. I interviewed at Alorica (San Antonio, TX) in May 2016
Interview
You enter your information in the computer for final application and admission, after a while, a human resource manager asks you a couple of questions and to get to know you better. They want to know what kind of person you are. If Bilingual (Spanish-Speaking), they ask you to read a script in Spanish to see how well it is and if you can help people with proper manners.
I applied online. The process took 2 days. I interviewed at Alorica (Colorado Springs, CO) in Mar 2014
Interview
Contacted quickly after applying, interview and testing next day. Application was available in the office on their computers also. Initial interview was very basic with HR then second with supervisor more job oriented. Basic computer testing asking you to listen to a mock call and navigate computer screens correctly and chose from multiple choice what you'd answer to the customer. Some projects require a UA or mouth swab drug test and some don't.
Interview questions [1]
Question 1
To talk them out of canceling their stapler subscription.
Inbound Retention/Customer Service Inside Sales applicants have rated the interview process at Alorica with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Inbound Retention/Customer Service Inside Sales roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
Common stages of the interview process at Alorica as a Inbound Retention/Customer Service Inside Sales according to 3 Glassdoor interviews include:
Skills test: 25%
One on one interview: 17%
Background check: 17%
Phone interview: 17%
Personality test: 8%
Presentation: 8%
Group panel interview: 8%
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