Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3404) , Customer Service Representative (CSR) (834) , Customer Service Agent (254) , Team Manager (197) , Call Center Representative (180) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (111) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from home was great" ((in 499 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 460 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 133 reviews)); "Great culture and company values" ((in 108 reviews)); "Good working environment and people" ((in 86 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 858 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 801 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 521 reviews)); "Poor training and non stop calls" ((in 329 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 288 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What are the top reviewed Alorica locations?

San Antonio , Kennesaw , El Paso , Tucson , Tulsa , Lake Mary , Omaha , Greensboro , Tampa , Fresno , Miami , Fredericksburg , Humble , Fort Myers , Las Vegas , Irvine , Clovis , Colorado Springs , Greenville , Saraland , Mobile , Houston , Magna , Atlanta , Cutler Bay , Pensacola , Huntsville , Albuquerque , Spokane , Norfolk

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Alorica

Alorica reviews

3.0

45% would recommend to a friend

(11,557 total reviews)

Mike Clifton and Max Schwendner

60% approve of CEO

36% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.7

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,557 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Jul 21, 2026

Strong training but low pay and constant hiring

Talent acquisition associate

Recommend

CEO approval

Business Outlook

Pros

Great training ground for your career Open to newbies Friendly co-workers

Cons

Salary not competitive Perpetual hiring

2.0

Jul 21, 2026

Great opportunity for entry-level, but low pay

Learning specialist

Recommend

CEO approval

Business Outlook

Pros

Alorica accepted me when I was only just a senior high school graduate and no experience.

Cons

Their salary does not match the market value of the positions they have. Little to no annual increase.

2.0

Jul 20, 2026

Remote work is easy, but training is misleading

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Remote/work from home makes it easy.

Cons

Bait and switch tactics from training to onboarding to on calls. Your trainer will promise you one thing, and when you're on calls, your manager will bring you back to reality. They use AI transcription software to QA calls and if you mumble something that might be off-color between calls and they catch it, you're gone. Also, my manager would not cater his advice to me when I was a new agent. It's a slog, and if you're a single parent, they will take advantage of you.

Viewing 1 - 3 of 11,557 Reviews

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Alorica

Alorica reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Strong training but low pay and constant hiring

Great opportunity for entry-level, but low pay

Remote work is easy, but training is misleading

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