I applied online. The process took 1 day. I interviewed at Alorica (Tucson, AZ) in May 2019
Interview
It was fairly easy they take you to do a typing taste and once you pass they’ll set you up for an interview with a hiring manager. Questions were fairly simple and easy once you’re done they’ll make you do some computer work for the hiring process.
I applied in-person. I interviewed at Alorica (Tulsa, OK) in Nov 2016
Interview
Very professional, organized, quick, easy and the staff was really helpful with any questions or concerns about the positions that the company offers along with the benefits and the schedules
Interview questions [1]
Question 1
Tell us a time where you had to take care of an customer requesting a supervisor
I applied online. The process took 5 days. I interviewed at Alorica (Jacksonville, NC)
Interview
Make sure to dress professional
Went into building and signed in
HR had me talk about myself and role play.
Was interviewed by 3 people total
Have to fill put paperwork on computer
Very quick process
Remember to bring 2 forms of i.d
Inbound Customer Service Agent applicants have rated the interview process at Alorica with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Inbound Customer Service Agent roles take an average of 4 days to get hired, when considering 28 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
Common stages of the interview process at Alorica as a Inbound Customer Service Agent according to 28 Glassdoor interviews include:
Drug test: 20%
One on one interview: 19%
Background check: 18%
Skills test: 18%
Personality test: 12%
Group panel interview: 6%
Presentation: 3%
Phone interview: 3%
Other: 2%
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