I applied online. I interviewed at Alorica in May 2013
Interview
The interview process was fairly quick. I applied online, took an assessment, & received a call maybe a week or two later. I was asked to come in for an interview. I was asked to retake the assessment to make sure I took the test myself. After that I was asked to come back within two hours for an interview. I came back was asked a brief series of customer related questions. Received a contingent job offer along with a drug testing form and a background check authorization form. Took the drug test and received a call back less than a week later, then I was hired.
Interview questions [1]
Question 1
Average customer service related scenario questions were given.
I applied online. The process took 4 days. I interviewed at Alorica
Interview
The entire process was incredibly easy and straightforward. The recruiter was friendly, professional, and made me feel comfortable throughout. The interview moved quickly, everything flowed smoothly, and I truly have no complaints at all.
Interview questions [1]
Question 1
What was my hardest call and how did I resolve it l?
I applied through a recruiter. The process took 5 days. I interviewed at Alorica
Interview
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.
Alorica interviews FAQs
Customer Service Representative applicants have rated the interview process at Alorica with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 59% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 701 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
Common stages of the interview process at Alorica as a Customer Service Representative according to 701 Glassdoor interviews include:
Skills test: 16%
Drug test: 16%
One on one interview: 15%
Background check: 12%
Phone interview: 11%
Presentation: 10%
Personality test: 8%
IQ intelligence test: 6%
Group panel interview: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -