I applied online. The process took 2 days. I interviewed at Alorica (El Paso, TX) in Jan 2013
Interview
Arrived at interview 15 min prior however was not seen till almost an hour later from scheduled interview. Once taken to back office was interviewed 1:1. The interview took less than 20 min after only answering but a few questions concerning interview I was then asked if I had reliable transportation and when was I available to start. Shortly after that I was taken to a conference room were I was given a mouth swab for drug testing after showing a negative result, I signed new hire signed paperwork and began the following Monday mind you my interview took place on a Friday so pretty quick process.
Interview questions [1]
Question 1
There was only 1 interview which was straight & to the point asked me questions about why they should hire me, an example of a time I solved an issue with an irate customer, what do I define as team work, what would my previous employer say about me, then went into asking if I had reliable transportation and when was I available to start.
I applied online. The process took 4 days. I interviewed at Alorica
Interview
The entire process was incredibly easy and straightforward. The recruiter was friendly, professional, and made me feel comfortable throughout. The interview moved quickly, everything flowed smoothly, and I truly have no complaints at all.
Interview questions [1]
Question 1
What was my hardest call and how did I resolve it l?
I applied through a recruiter. The process took 5 days. I interviewed at Alorica
Interview
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.
Alorica interviews FAQs
Customer Service Representative applicants have rated the interview process at Alorica with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 59% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 701 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
Common stages of the interview process at Alorica as a Customer Service Representative according to 701 Glassdoor interviews include:
Skills test: 16%
Drug test: 16%
One on one interview: 15%
Background check: 12%
Phone interview: 11%
Presentation: 10%
Personality test: 8%
IQ intelligence test: 6%
Group panel interview: 4%
Other: 2%
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