I applied online. The process took 2 days. I interviewed at Alorica (Tulsa, OK) in Oct 2014
Interview
I did an online application and virtual call simulator thingy it wasn't very hard actually kind of fun, but did take a loong time. next morning they called and said i could come in any time during operating hours. When I got there I walked in they saw me within like 5 min. nice little 30 or so minute interview basic customer service questions: how would i handle angry customer, how have i dealt with negative feed back about my performance, what motivates you to go above and beyond, how would you let a customer know you will go above and beyond to help them. stuff like that. then they told me my start date :)
Interview questions [1]
Question 1
the online application just because it took sooo loonggg
The process took 1 day. I interviewed at Alorica (Makati City) in Jan 2018
Interview
It went smooth. People in the HR department are admirable. Despite the volume of applicants, they are able to manage their services in a superb manner. They followed the system so all went just well for me. Waiting hours was expected but at least we were informed to have our breaks and just come back.
Interview questions [1]
Question 1
Tell me something about yourself and why you wanted to work with us.
Seasonal Customer Service Representative applicants have rated the interview process at Alorica with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Seasonal Customer Service Representative roles take an average of 2 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
Common stages of the interview process at Alorica as a Seasonal Customer Service Representative according to 2 Glassdoor interviews include:
Personality test: 25%
One on one interview: 25%
Background check: 13%
Other: 13%
Presentation: 13%
Skills test: 13%
Here are the most commonly searched roles for interview reports -