I applied online. The process took 1 day. I interviewed at Alorica
Interview
The interview process starts out with massive groups of people, then broken up into smaller groups based on qualifications. From beginning to end the entire interview process takes only several hours and you leave knowing whether or not you got hired. It is recommended to take a snack or money for lunch. You may have to take an online assessment then meet with an interviewer. The interview can be one-on-one or a group interview with others.
Other Customer Care Representative Interview Reviews for Alorica
I applied in-person. I interviewed at Alorica (Diliman, Quezon City) in May 2018
Interview
The interview was easy. The interview questions are just the typical. About yourself, your strengths and weakness, why did you leave your current company and why should we hire you. The test part could be a little bit tricky.
I applied online. I interviewed at Alorica (Montreal, QC) in Oct 2017
Interview
I was screened by a recruitment officer who didn't even remember I was supposed to show up. I came on time, did a computer test and then talked about the different campaigns they were hiring for. I chose the customer care for Walmart Bank and was hired the same day.
I applied online. The process took 1 day. I interviewed at Alorica (Cutler, FL) in Jan 2017
Interview
Fill out applications on site or online. Come to site for testing. Typing test. Customer service simulation. Then a 2 part interview if you pass the test given. Will let you know immediately if you are hired or not. Then HR will begin any paper work that needs to be completed by you. Fast and friendly is how I'd explain my experience
Interview questions [1]
Question 1
ell me a time you had to deal with an irate customer and what did you do?
Customer Care Representative applicants have rated the interview process at Alorica with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative roles take an average of 2 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
Common stages of the interview process at Alorica as a Customer Care Representative according to 8 Glassdoor interviews include:
Background check: 21%
Drug test: 18%
Skills test: 18%
One on one interview: 15%
Personality test: 12%
Group panel interview: 9%
Phone interview: 6%
Presentation: 3%
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