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      Alorica

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      Related searches: Alorica reviews | Alorica jobs | Alorica salaries | Alorica benefits
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      Technical Support Agent Interview

      Feb 27, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Alorica

      Interview

      pretty easy interview process. just one interview and no technical question at all. Like they are there with mindset of hiring you. Just ask for availability and you will be good to join from noonday

      Interview questions [1]

      Question 1

      tell me about current job and what does current employer think about you
      Answer question

      Other Technical Support Agent Interview Reviews for Alorica

      Technical Support Agent Interview

      Jan 24, 2019
      Anonymous employee
      Kingston
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Alorica (Kingston) in Jan 2019

      Interview

      They will allow you to do a screen test with about 5 questions then you'll do a one on one interview and they'll ask you basically the same questions that they asked you on the test

      Interview questions [1]

      Question 1

      What does good customer service mean to you?
      5 Answers
      24

      Technical Support Agent Interview

      Nov 25, 2016
      Anonymous employee
      Reno, NV
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Alorica (Reno, NV) in May 2016

      Interview

      There's a back to back interview with two different people. The requested the demonstration of use of a cell phone since pretty much all day your gonna be guiding people through there phones over the phone.

      Interview questions [1]

      Question 1

      Do you know how to use a cell phone?
      1 Answer
      2

      Jobs at Alorica

      2 jobs in United States
      Team Manager Customer Experience - Temporary - Bilingual Spanish
      Humble, TX
      ·
      $39K - $66K /yr
      (Glassdoor est.)
      View job
      Work at Home Customer Service Representative Bilingual English & Spanish
      United States
      View job

      Alorica interviews FAQs

      • Technical Support Agent applicants have rated the interview process at Alorica with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 45% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Agent roles take an average of 4 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
      • Common stages of the interview process at Alorica as a Technical Support Agent according to 21 Glassdoor interviews include:

        Skills test:  22%

        One on one interview:  20%

        Background check:  16%

        Drug test:  16%

        Personality test:  13%

        Phone interview:  7%

        IQ intelligence test:  3%

        Group panel interview:  2%

        Presentation:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(3404) ;
        2. Customer Service Representative (CSR)(834) ;
        3. Customer Service Agent(254) ;
        4. Team Manager(197) ;
        5. Call Center Representative(180) ;
        6. Customer Service(139) ;
        7. Call Center Agent(129) ;
        8. Content Moderator(128) ;
        9. Customer Experience Agent(111) ;
        10. Sales Representative(89) ;
        11. Customer Service (CSR)(86) ;
        12. Operations Manager(85) ;
        13. Technical Support Representative(84) ;
        14. Technical Support(75) ;
        15. Team Leader(73) .


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