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      Alorica

      Engaged Employer

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      Related searches: Alorica reviews | Alorica jobs | Alorica salaries | Alorica benefits
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      Agent Interview

      Jun 25, 2015
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 days. I interviewed at Alorica (San Antonio, TX) in Apr 2015

      Interview

      I met recruiter at a job fair, he called later that eve and we set up interview for the next day. All in one day - submit application online (I did it the night before but they allow you to do it there) - prescreen interview with some very basic questions about yourself. Then panel interview with the Operations Director. Then they tell you their answer, if you get it you fill out paperwork that day and take drug screen and they do background check. it was 2 weeks before started because had to wait for new training class to open up.

      Interview questions [1]

      Question 1

      You have to sell something that you choose(except for a pen) to the Operations Director.
      1 Answer

      Other Agent Interview Reviews for Alorica

      Agent Interview

      Jun 6, 2025
      Anonymous Interview Candidate
      Cubao
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Alorica (Cubao) in Jun 2025

      Interview

      Inter view pro cess was okay, but it take long of wai ting for the final interview. they are accommodating and help the new bee along the way of the process

      Interview questions [1]

      Question 1

      Work experience and contribution to the co
      Answer question

      Agent Interview

      Mar 20, 2025
      Anonymous Interview Candidate
      Santo Domingo
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Alorica (Santo Domingo) in Mar 2021

      Interview

      Alorica's interview process typically involves an initial phone screening, followed by one or two in-person interviews with Human Resources and an Operations Manager. Candidates may also undergo assessments evaluating typing speed and language proficiency

      Interview questions [1]

      Question 1

      Level of english and then applied a test
      1 Answer

      Agent Interview

      Jan 7, 2021
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Alorica in Oct 2019

      Interview

      Someone you never see again, because they completely separate themselves from the rest of the office, asks you questions about previous work experience, but they have no clue what other jobs are outside of the call center, so it gets awkward fast. You then meet with manager, take a computer test and get hired. This take three hours for whatever reason, so come with snacks, a charged phone and something else to do while you wait.

      Interview questions [1]

      Question 1

      Why would you be a good agent at Alorica?
      Answer question
      1

      Jobs at Alorica

      3 jobs in United States
      Team Manager Customer Experience - Temporary - Bilingual Spanish
      Humble, TX
      ·
      $39K - $66K /yr
      (Glassdoor est.)
      View job
      Work at Home Customer Service Representative Bilingual English & Spanish
      United States
      View job
      Talent Acquisition Manager
      Tucson, AZ
      ·
      $55K - $86K /yr
      (Glassdoor est.)
      View job

      Alorica interviews FAQs

      • Agent applicants have rated the interview process at Alorica with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Agent roles take an average of 4 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
      • Common stages of the interview process at Alorica as a Agent according to 8 Glassdoor interviews include:

        Background check:  22%

        Skills test:  22%

        Drug test:  17%

        Group panel interview:  13%

        One on one interview:  13%

        Phone interview:  9%

        Presentation:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(3404) ;
        2. Customer Service Representative (CSR)(834) ;
        3. Customer Service Agent(254) ;
        4. Team Manager(197) ;
        5. Call Center Representative(180) ;
        6. Customer Service(139) ;
        7. Call Center Agent(129) ;
        8. Content Moderator(128) ;
        9. Customer Experience Agent(111) ;
        10. Sales Representative(89) ;
        11. Customer Service (CSR)(86) ;
        12. Operations Manager(85) ;
        13. Technical Support Representative(84) ;
        14. Technical Support(75) ;
        15. Team Leader(73) .


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