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      Alorica

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      Directv Sales Agent Interview

      Jul 18, 2015
      Anonymous employee
      Durant, OK
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Alorica (Durant, OK) in Feb 2015

      Interview

      2 day process. Came in and filled out paperwork and did some tests on computer that were similar to personality test and some comprehension ones. Did brief interview with someone in HR. Was told to come back next day to complete interview with someone from that department. The next day there were 6 of us that went to meeting room and did some get to know you exercises and a mock sale. Afterwards, we were told to wait for name to be called. The first 3 were all called at once and I surmised they were not accepted for that campaign. The rest were called one at a time to HR office and told that classes begin in 2 weeks and to begin the training. Training was 2 weeks in class and 2 weeks on floor (nesting).

      Interview questions [1]

      Question 1

      For 2nd day of interview we were to come up with fictional item and a sales pitch for it.
      1 Answer

      Alorica interviews FAQs

      • Candidates applying for Directv Sales Agent roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
      • Common stages of the interview process at Alorica as a Directv Sales Agent according to 1 Glassdoor interviews include:

        Drug test:  17%

        Personality test:  17%

        One on one interview:  17%

        Presentation:  17%

        Group panel interview:  17%

        Skills test:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(3404) ;
        2. Customer Service Representative (CSR)(834) ;
        3. Customer Service Agent(254) ;
        4. Team Manager(197) ;
        5. Call Center Representative(180) ;
        6. Customer Service(139) ;
        7. Call Center Agent(129) ;
        8. Content Moderator(128) ;
        9. Customer Experience Agent(112) ;
        10. Sales Representative(89) ;
        11. Customer Service (CSR)(86) ;
        12. Operations Manager(85) ;
        13. Technical Support Representative(84) ;
        14. Technical Support(75) ;
        15. Team Leader(73) .


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      Jobs at Alorica

      2 jobs in United States
      Team Manager Customer Experience - Temporary - Bilingual Spanish
      Humble, TX
      ·
      $39K - $66K /yr
      (Glassdoor est.)
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      Work at Home Customer Service Representative Bilingual English & Spanish
      United States
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