Easy Interview process but some things was misleading from their end. Very quick overall. Super easy to get through. I don’t really have much else to say about the interview process itself.
Easy process, assessment, Few technical questions and behavioral questions
What is that you like and dislike about your job
how do you handle angry customers who are not happy with the service that you are providing
previous work experience
learning from your previous project
I applied online. I interviewed at Alorica (Richmond, VA)
Interview
The process was pretty straightforward it was just a single interview and I got the job. The interviewer asked a few questions customer service related and simple common technical questions.
Interview questions [1]
Question 1
What do you do when your applications aren't working?
Technical Support Representative applicants have rated the interview process at Alorica with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 38% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Representative roles take an average of 1 day to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
Common stages of the interview process at Alorica as a Technical Support Representative according to 13 Glassdoor interviews include:
Skills test: 19%
Drug test: 17%
One on one interview: 15%
Background check: 10%
Personality test: 10%
Presentation: 8%
Phone interview: 8%
IQ intelligence test: 6%
Group panel interview: 4%
Other: 2%
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