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      Alorica

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    • Alorica interviews FAQs

      • Operations Trainer applicants have rated the interview process at Alorica with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Operations Trainer roles take an average of 13 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
      • Common stages of the interview process at Alorica as a Operations Trainer according to 2 Glassdoor interviews include:

        Skills test:  20%

        One on one interview:  20%

        Phone interview:  20%

        Group panel interview:  10%

        Drug test:  10%

        Presentation:  10%

        Background check:  10%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(3404) ;
        2. Customer Service Representative (CSR)(834) ;
        3. Customer Service Agent(254) ;
        4. Team Manager(197) ;
        5. Call Center Representative(180) ;
        6. Customer Service(139) ;
        7. Call Center Agent(129) ;
      Content Moderator
      (128) ;
    • Customer Experience Agent(112) ;
    • Sales Representative(89) ;
    • Customer Service (CSR)(86) ;
    • Operations Manager(85) ;
    • Technical Support Representative(84) ;
    • Technical Support(75) ;
    • Team Leader(73) .
    • Jobs at Alorica

      6 jobs in United States
      Team Manager Customer Experience - Temporary - Bilingual Spanish
      Humble, TX
      ·
      $39K - $66K /yr
      (Glassdoor est.)
      View job
      Customer Support Representative (Customer Advocate)
      Hialeah, FL
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Supervisor Warehouse Operations
      La Vergne, TN
      ·
      $49K - $73K /yr
      (Glassdoor est.)
      View job
      Talent Acquisition Recruiter
      Hialeah, FL
      View job
      Inbound Customer Service Representative- Immediate Openings
      Fort Myers, FL
      ·
      $32K - $40K /yr
      (Glassdoor est.)
      View job

      Operations Trainer Interview

      Sep 10, 2015
      Anonymous Interview Candidate
      El Paso, TX

      Other Operations Trainer Interview Reviews for Alorica

      Operations Trainer Interview

      Aug 14, 2016
      Anonymous employee
      Universal City, TX
      Accepted offer
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Alorica (El Paso, TX) in Sep 2015

      Interview

      I applied online, HR rep called seemed very interested, played phone tag, set up interview for next business day. Then the rep called the next day to set up phone interview instead. Phone interview was good, we had great rapport, and there was interest on both parts. There was some distance on salary (I have been a stay at home mom for awhile, but have training background and degree), so I was willing to see what offer would be and it was mentioned in interview very low $10 maybe up to $12 per hour. I stated was still interested, HR rep said she would talk with hiring manager and call me about setting up a second interview. She seemed interested in doing that immediately that was a week ago and nothing. I also followed up expressing my interest and have heard nothing which is very unprofessional. My advice: don't sell yourself short, experience and a degree should be worth more than $10/hr and any company that cannot send a generic sorry you didn't get the job/aren't what we're looking for, etc. follow up is probably not very good anyhow.

      Interview questions [1]

      Question 1

      What type of training materials do you like to use?
      Answer question
      7
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Alorica (Universal City, TX) in Apr 2016

      Interview

      Started out with a phone interview with HR, then I had to have a face to face with the training manager. Once the training manager decided to move forward, I had to present a 15 minute presentation, teaching them something. And if that was successful, I got hired.

      Interview questions [1]

      Question 1

      What steps do I take for corrective action?
      1 Answer
      View all Operations Trainer Jobs