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      Alorica

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      CWC American Express Interview

      Oct 19, 2015
      Anonymous employee
      Tampa, FL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Alorica (Tampa, FL) in Jan 2015

      Interview

      Offered job same day. They hire almost everyone. They first asked me some questions about my work history then I was interviewed with another manager. They offered me a job and told me I had to take a drug test within 24 hours.

      Interview questions [1]

      Question 1

      Are you comfortable working in diverse environments? How many calls a day did you take at your last call center job.
      1 Answer

      Alorica interviews FAQs

      • Candidates applying for CWC American Express roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
      • Common stages of the interview process at Alorica as a CWC American Express according to 1 Glassdoor interviews include:

        Drug test:  25%

        Skills test:  25%

        One on one interview:  25%

        Background check:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(3404) ;
        2. Customer Service Representative (CSR)(834) ;
        3. Customer Service Agent(254) ;
        4. Team Manager(197) ;
        5. Call Center Representative(180) ;
        6. Customer Service(139) ;
        7. Call Center Agent(129) ;
        8. Content Moderator(128) ;
        9. Customer Experience Agent(112) ;
        10. Sales Representative(89) ;
        11. Customer Service (CSR)(86) ;
        12. Operations Manager(85) ;
        13. Technical Support Representative(84) ;
        14. Technical Support(75) ;
        15. Team Leader(73) .


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      Jobs at Alorica

      41 jobs in United States
      Team Manager Customer Experience - Temporary - Bilingual Spanish
      Humble, TX
      ·
      $39K - $66K /yr
      (Glassdoor est.)
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      Talent Acquisition Manager
      Tucson, AZ
      ·
      $55K - $86K /yr
      (Glassdoor est.)
      View job
      Customer Service Representative – Sales | $17/hr + Commission
      Hialeah, FL
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Customer Service Representative
      Hialeah, FL
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Customer Support Representative (Customer Advocate)
      Hialeah, FL
      ·
      $18 - $18 /hr
      (Employer provided)
      View job