I applied online. The process took 4 weeks. I interviewed at American Express in Mar 2017
Interview
The pre-interview consisted of a long, arduous computer-based testing, to include a rarely seen IQ assessment. The phone interview was a basic work-from-home experience. Over all it was a fairly simple process.
Interview questions [1]
Question 1
Why do you think you would be a good fit for American Express
I applied online. I interviewed at American Express (Greenville, NC) in Jan 2016
Interview
It was a nice interview & very thorough. There was a panel of 5 people. The interview did not last very long. I felt good about the interview. It was very thorough.
I applied through college or university. The process took 2 weeks. I interviewed at American Express (New York, NY) in Oct 2017
Interview
The first is two interview and mostly behavioral and the second is at their headquarters where there are two more additional interviews which they will ask situational questions. A quick tip on how to ace this is to know their business model well.