Customer Success Manager applicants have rated the interview process at Apollo.io with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 40.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Apollo.io overall takes an average of 29 days.
Common stages of the interview process at Apollo.io as a Customer Success Manager according to 2 Glassdoor interviews include:
One on one interview: 33%
Group panel interview: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Apollo.io in Dec 2023
Interview
The first round was with the recruiter, then 3 separate interviews with the director, manager, and manager from another team, and then a presentation. The presentation was focused on 2 previous customer situations. Overall, the process was quick, and everyone was super nice. I ultimately did not get the offer but it was more of an issue with how I presented as opposed to an especially difficult prompt. I am disappointed that I was not selected but I don't have any constructive feedback for the team. This is an awesome organization with awesome people. The interview process should be difficult for an organization with this much potential.
Interview questions [1]
Question 1
How do you prioritize renewals?
How do you uncover upsell opportunities?
Process was undefined from what I believe was an outsourced recruiter. Got no real feedback from hiring manager and VP I presented to. They made it seem like everything went perfectly when I wasn’t moved forward.