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      Base CRM

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      Customer Support Interview

      Jul 21, 2014
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Base CRM (Chicago, IL)

      Interview

      Probably worth noting that there was no phone interview. When I asked about this, he said that they don't bring in anyone that they don't feel is a great fit by their resume/cover letter. I'm hoping this isn't normal. The person who interviewed me was clearly not a manager, and his questions seemed to lack direction. I asked him a bit about the company culture, and he mostly just told me about how he was able to get time off to see concerts. Maybe I just had an inexperienced interviewer, or his interview technique was geared toward keeping the candidate off guard, but it did nothing to make me confident about the company. The people around the office seemed really nice, but the impression I got was that the company was really not well run overall.

      Interview questions [1]

      Question 1

      He asked me how to make a peanut butter and jelly sandwich. Not a difficult question, but definitely one that I wasn't expecting.
      1 Answer
      2

      Base CRM interviews FAQs

      • Candidates applying for Customer Support roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Base CRM overall takes an average of 12 days.
      • Common stages of the interview process at Base CRM as a Customer Support according to 1 Glassdoor interviews include:

        One on one interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(8) ;
        2. Recruiter(3) ;
        3. Sales(3) ;
        4. Software Engineer(3) .


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