Customer Service Associate applicants have rated the interview process at Bath & Body Works with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 77.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Bath & Body Works overall takes an average of 10 days.
Common stages of the interview process at Bath & Body Works as a Customer Service Associate according to 3 Glassdoor interviews include:
Background check: 22%
Presentation: 22%
One on one interview: 22%
Group panel interview: 11%
IQ intelligence test: 11%
Drug test: 11%
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Group Interview. Short and straight to the point. Pretty standard for a part-time job. The manager was very forthcoming with expectations. Of the 7 people interviewed only two were giving offers.
Interview questions [1]
Question 1
How would you provide the best customer experience?
I applied online. The process took 2 weeks. I interviewed at Bath & Body Works (Valparaiso, IN) in Mar 2020
Interview
Met with store manager for about 20 minutes where she asked me basic questions about why I would want to work there and previous experience. After a few days, I believe I got an email or phone call saying she would like me to come and work for them. She let me know when to come in for training.
I applied in-person. I interviewed at Bath & Body Works (Laramie, WY) in Oct 2016
Interview
Manager talked a lot, said things that never really happened at work. Talked a lot about herself. Was put in a messy backroom. Interview when over by 10 minutes.