Customer Service Associate applicants have rated the interview process at Bath & Body Works with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 77.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Bath & Body Works overall takes an average of 10 days.
Common stages of the interview process at Bath & Body Works as a Customer Service Associate according to 3 Glassdoor interviews include:
Background check: 22%
Presentation: 22%
One on one interview: 22%
Group panel interview: 11%
IQ intelligence test: 11%
Drug test: 11%
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I applied online. The process took 2 weeks. I interviewed at Bath & Body Works (Valparaiso, IN) in Mar 2020
Interview
Met with store manager for about 20 minutes where she asked me basic questions about why I would want to work there and previous experience. After a few days, I believe I got an email or phone call saying she would like me to come and work for them. She let me know when to come in for training.
Group Interview. Short and straight to the point. Pretty standard for a part-time job. The manager was very forthcoming with expectations. Of the 7 people interviewed only two were giving offers.
Interview questions [1]
Question 1
How would you provide the best customer experience?
I applied in-person. I interviewed at Bath & Body Works (Laramie, WY) in Oct 2016
Interview
Manager talked a lot, said things that never really happened at work. Talked a lot about herself. Was put in a messy backroom. Interview when over by 10 minutes.