Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:
One on one interview: 45%
Skills test: 19%
Personality test: 16%
Presentation: 6%
Background check: 3%
IQ intelligence test: 3%
Phone interview: 3%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 6 weeks. I interviewed at Boots in Jun 2016
Interview
After completing the online questionaire, I received an email to book an appointment for my interview. The interview was great, I went 20 minutes earlier and had a look on the products and store. Then, I presented to a manager saying I was there for an interview and she was the one who conducted my interview. The first part of the interview was in the office, the manager asked me general questions about my availability, holidays and a short presentation of myself. Then, she started the questions about tell me a time when you... and after this, that was about 25 minutes more or less, we went to the shop floor, I was asked to present the product I had been chosen (that task was in the email). The manager asked me how I could react to different situations with customers and after this I had to approach to the customers and ask if they needed any help. When the interview was over, the manager photocopied my passport and said that in a couple of days I would received an answer. After 4 hours, the manager phone me and told me I was successful. Yiha!
Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.
Interview questions [2]
Question 1
What would I do if I seen a customer who was looking around the store quite confused
Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.
The interview was an hour long. Questions were
asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.