Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Boots

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Boots reviews | Boots jobs | Boots salaries | Boots benefits
      Boots interviewsBoots Customer Assistant interviewsBoots interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Assistant Interview

      Jul 15, 2016
      Anonymous Interview Candidate
      Leatherhead, England
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1+ week. I interviewed at Boots (Leatherhead, England) in May 2016

      Interview

      Fairly quick process - applied online, completed the situation questions and was invited to an interview. I was asked to bring a passport so they can scan it, but it was not even asked for during the interview which seemed a bit strange to me. I was taken into the managers office, and was questioned by the Assistant Manager in training. I was asked numerous questions, which I can't remember clearly but they were not too difficult. However, it got more difficult as I was asked to 'sell' two products in the store that I hadn't researched, they either had to be a perfume, or a NO7 sun-care product from their range. This task seemed fairly pointless, as I had to sell a perfume with minimal text on the bottle so I had little to talk about. I did slightly better with the task of 'selling' the product we were asked to research prior to the interview, but it was still an uncomfortable experience. I was then taken to the shop floor, and asked to say which customers looked confident, and which did not and why I thought that. I was also told to ask a customer if they needed any help, which I probably found the easiest out of the whole interview. After, I was taken back to the room and answered more questions before leaving. I was emailed a few days later, telling me that I was unsuccessful.

      Interview questions [1]

      Question 1

      If you saw a male customer shopping for Christmas presents on Christmas Eve for his wife, and he was looking for a perfume, what would you suggest?
      1 Answer

      Other Customer Assistant Interview Reviews for Boots

      Customer Assistant Interview

      Jul 4, 2026
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Boots (Dublin, Dublin)

      Interview

      Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.

      Interview questions [2]

      Question 1

      What would I do if I seen a customer who was looking around the store quite confused
      Answer question

      Question 2

      Pick a product and explain why you would sell this to me
      Answer question

      Customer Assistant Interview

      Jul 1, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Boots

      Interview

      Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.

      Interview questions [1]

      Question 1

      My availability and previous experience
      Answer question

      Customer Assistant Interview

      May 15, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Boots

      Interview

      The interview was an hour long. Questions were asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.

      Interview questions [1]

      Question 1

      Why did you apply for the role
      Answer question

      Boots interviews FAQs

      • Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
      • Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:

        One on one interview:  45%

        Skills test:  19%

        Personality test:  16%

        Presentation:  6%

        Background check:  3%

        Phone interview:  3%

        Drug test:  3%

        IQ intelligence test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(1096) ;
        2. Customer Advisor(955) ;
        3. Sales Assistant(408) ;
        4. Pharmacist(376) ;
        5. Sales Associate(255) ;
        6. Pharmacy Dispenser(229) ;
        7. Customer Service(228) ;
        8. Pharmacy Advisor(227) ;
        9. Assistant Manager(137) ;
        10. Customer Service Representative(132) ;
        11. Beauty Advisor(110) ;
        12. Pharmacy Assistant(110) ;
        13. Beauty Specialist(107) ;
        14. Retail Assistant(97) ;
        15. Store Manager(97) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Boots

      176 jobs in United States
      Customer Advisor
      Birmingham, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Abergavenny, Wales
      ·
      £13 - £15 /hr
      (Employer provided)
      View job
      Customer Advisor
      Manchester, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Cambridge, East of England, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Newcastle upon Tyne, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      View all Customer Assistant Jobs