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      Boots

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      Customer Assistant Interview

      Jul 22, 2016
      Anonymous employee
      Dundee, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Boots (Dundee, Scotland) in Jul 2016

      Interview

      Was greeted by the manageress who was a lovely woman, instantly made me feel at ease. Went to her office where I was asked a couple of questions about myself, my experience and 'describe a time where' type questions. She told me I did exceptionally well at the online assessment scoring 95% which she said was the highest of the current interviewees which I thought was lovley. She told me about the hours available and asked my availability. We went down to the shop floor where she asked me to approach her as a customer that looked like she needed help, she told me she was looking for a face cream for combination skin, I found this a little tricky, had to quickly scan the shelves and found one for both dry and oily skin, explained that the pricing is also great and it's on a 3 for 2 offer. Next she asked me to do the same at the toothpaste aisle. She wanted to know what she would use for sensitive gums, again- quick scan of the products and found one, explaining that it was on a 3 for £5 offer. She asked me about my chosen product I was pre-instructed to pick, I chose No.7 Beautiful Skin Quick Thinking wipes, explaining that they are perfect for sensitive skin, they leave you feeling fresh, they are fab at taking off make up including waterproof mascara! Noted that they are a great size so you only need 1 and mentioned that they were on a 3 for 2. She asked what I knew about the Advantage Card, asked if I knew the difference between a confident and non confident shopper. She then handed me a bottle of Beautiful Skin face cleanser, asked me to read it then tell her all about it. I found this hard because once I read it, it went out my head!! Thankfully she seemed okay about it?! She then asked me to wander round and choose an aisle that I thought could do with a change and tell her what I would change, I found one and she appeared impressed with what I said. After that we headed back to her office, general chit chat and she told I was the last interviewee and I would hear back the next day or possibly day after. She really relaxed me, she seemed very positive and happy. Awaiting outcome...

      Interview questions [1]

      Question 1

      Tell me about yourself and your past experience
      Answer question

      Other Customer Assistant Interview Reviews for Boots

      Customer Assistant Interview

      Jul 4, 2026
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Boots (Dublin, Dublin)

      Interview

      Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.

      Interview questions [2]

      Question 1

      What would I do if I seen a customer who was looking around the store quite confused
      Answer question

      Question 2

      Pick a product and explain why you would sell this to me
      Answer question

      Customer Assistant Interview

      Jul 1, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Boots

      Interview

      Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.

      Interview questions [1]

      Question 1

      My availability and previous experience
      Answer question

      Customer Assistant Interview

      May 15, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Boots

      Interview

      The interview was an hour long. Questions were asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.

      Interview questions [1]

      Question 1

      Why did you apply for the role
      Answer question

      Boots interviews FAQs

      • Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
      • Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:

        One on one interview:  45%

        Skills test:  19%

        Personality test:  16%

        Presentation:  6%

        Phone interview:  3%

        IQ intelligence test:  3%

        Drug test:  3%

        Background check:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(1096) ;
        2. Customer Advisor(954) ;
        3. Sales Assistant(408) ;
        4. Pharmacist(377) ;
        5. Sales Associate(255) ;
        6. Pharmacy Dispenser(229) ;
        7. Customer Service(228) ;
        8. Pharmacy Advisor(227) ;
        9. Assistant Manager(137) ;
        10. Customer Service Representative(133) ;
        11. Beauty Advisor(110) ;
        12. Pharmacy Assistant(110) ;
        13. Beauty Specialist(107) ;
        14. Retail Assistant(97) ;
        15. Store Manager(97) .


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      Jobs at Boots

      182 jobs in United States
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