I applied online. The process took 2 weeks. I interviewed at Boots (Edinburgh, Scotland) in Jun 2016
Interview
After finishing the online tests I picked a slot of an interview. The interview was short and competency based questions. Then they took me onto the shop floor and asked me to approach customers and other tasks which were quite challenging for someone who didn't know the store well. They asked me to walk round the store and pick out an area which needed improvements and to "sell" hair dye to the interviewer, which was awkward.
Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.
Interview questions [2]
Question 1
What would I do if I seen a customer who was looking around the store quite confused
Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.
The interview was an hour long. Questions were
asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.
Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:
One on one interview: 45%
Skills test: 19%
Personality test: 16%
Presentation: 6%
Background check: 3%
Phone interview: 3%
Drug test: 3%
IQ intelligence test: 3%
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