I applied online. The process took 1 week. I interviewed at Boots (London, England) in Jul 2016
Interview
Interview lasted approximately 20 minutes all conducted in back office. No shop floor or promoting a product as advised I would have to do. Exceptionally friendly interviewer who put me at ease straight away. Genuinely interested in why I applied. She took notes the whole time but did not ask for any proof of identity. Very relaxed interview. Advised I had answered questions very well and she had enjoyed talking to me explaining I would hear soon but she was interviewing for the next two days at least and to re apply if I was not successful. Was called exactly a week later offering me the job for hours I wanted - accepted
Other questions were how are you a team player, describe a time when you have used your initiative to overcome a tricky situation - can't remember anymore but there quite a few.
Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.
Interview questions [2]
Question 1
What would I do if I seen a customer who was looking around the store quite confused
Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.
The interview was an hour long. Questions were
asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.
Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:
One on one interview: 45%
Skills test: 19%
Personality test: 16%
Presentation: 6%
Background check: 3%
Phone interview: 3%
Drug test: 3%
IQ intelligence test: 3%
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